Funeral Home Transfer Care Specialist

Foundation Partners Group • Colorado Springs, CO

2d

About The Position

As a Transfer Care Specialist, you are often the first point of contact for families while transporting the deceased from nursing homes, hospitals, residences, or coroner’s offices to the funeral home. As a representative of the funeral home, you are expected to remain composed in challenging situations and interact with compassion and kindness. The role requires being at least 21 years old, safely lifting 100 pounds, and holding a valid state-issued driver’s license with a clean driving record.

The position involves answering families’ questions respectfully and directing them to appropriate resources, safely navigating local roads and highways in varying traffic, times of day or night, and weather conditions, and completing paperwork accurately and promptly in accordance with relevant laws and regulations. The specialist must organize and complete multiple assigned tasks, maintain a neat and presentable appearance, and perform other duties as needed, including washing vehicles.

The role requires irregular, on-call availability, including nights and weekends. The specialist may also fill in for funeral attendants and full-time staff shifts, including driving a hearse as needed.

Requirements

• Must be at least 21 years old.
• Valid state-issued driver’s license with a clean driving record.
• Ability to safely lift 100 pounds.
• Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Composure and compassion.
• Ability to follow detailed instructions and receive and apply constructive feedback with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.
• Familiarity with GPS or direction apps.

Responsibilities

• Respectfully answer families’ questions and direct them to appropriate resources when they arrive or depart for a transfer.
• Transport the deceased safely from nursing homes, hospitals, residences, or coroner’s offices to the funeral home, navigating local roads and highways in varying traffic, times of day or night, and weather conditions.
• Be available for irregular on-call hours, including nights and weekends.
• Fill in for funeral attendants and full-time staff shifts, including driving a hearse as needed.
• Complete paperwork correctly and promptly in accordance with relevant laws and regulations.
• Prioritize and complete multiple assigned tasks promptly.
• Maintain a neat and presentable appearance.
• Perform other projects and duties as needed, such as washing vehicles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed