About The Position

Glende-Nilson Funeral Home and Cremation Services is hiring a Transfer Care Specialist to bring deceased loved ones into the funeral home’s care with dignity and respect. The role responds to transfer calls during scheduled on-call shifts, generally from homes, hospitals, and nursing homes. The specialist works independently under the supervision and license of a Funeral Director and communicates compassionately and professionally with families and facility staff. The position requires reaching the funeral home within 30 minutes of a call to pick up the transfer van, then arriving at the location within one hour. Weekends, evenings, and overnight on-call shifts are part of the rotation. The specialist may also assist at visitations and funeral services when needed. The company provides hands-on training, personal protective equipment, and a supportive local team.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and clean driving record.
  • Transfer Care Specialist Certification with the Minnesota Department of Health.
  • Ability to lift up to 100 pounds with a partner and to bend, kneel, and move a cot through stairs and tight spaces.
  • Availability for overnight and weekend on-call shifts.
  • Ability to reach the funeral home within 30 minutes of a call and the transfer location within one hour.
  • Calm, professional manner in emotional and sometimes difficult situations.
  • Team-first attitude and attention to detail.
  • Driving record review and post-conditional-offer background check.

Nice To Haves

  • Experience in healthcare, hospice, EMS, caregiving, or another medical field.

Responsibilities

  • Respond to transfer calls during on-call shifts, typically at homes, hospitals, and nursing homes.
  • Work independently under the supervision and license of a Funeral Director.
  • Communicate compassionately and professionally with families, nursing staff, and facility staff.
  • Verify identification and accurately complete release and chain-of-custody paperwork.
  • Follow safety procedures, including universal precautions and use of provided personal protective equipment.
  • Drive the company transfer van safely and keep the van and equipment clean and ready.
  • Assist as a funeral assistant at visitations and services when needed.
  • Keep each family’s information private.
  • Attend hands-on training covering transfer procedures, safe lifting, and bloodborne pathogen safety.

Benefits

  • Paid on-call stipend plus hourly pay.
  • Minnesota Earned Sick and Safe Time.
  • Minnesota Paid Family/Medical Leave (PFML).
  • Paid training and a supportive local team.
  • Purpose-driven culture where work is recognized.
  • Hepatitis B vaccine at no cost.
  • Hands-on training from funeral directors, usually within the first month.
  • Personal protective equipment provided.
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