Transactions Specialist I - Receivables Operations

JPMorgan Chase & Co. • Louisville, KY

3h

About The Position

As a Transactions Specialist I within JPMorganChase’s Receivables Operations, you will process transactions that may include moderately complex tasks. You will follow established procedures and guidelines, meet production targets, and maintain accuracy while working under limited direct supervision in a high-efficiency workplace. The role offers opportunities to develop critical-thinking and problem-solving skills.

You will process and clear transactions, use automation technologies to support transaction processing and account servicing, and refer non-standard issues to a supervisor or more senior colleague. You will also maintain current knowledge of relevant product definitions, operating procedures, and upstream and downstream process flows.

Candidates must be available for rotating shifts, including an overnight shift beginning at midnight and a day shift beginning at 6:00 a.m.; advance notice of the schedule will be provided. Employment is contingent on obtaining and maintaining the required Government Security Clearance, including Public Trust clearance, and completing the associated background screening.

Requirements

• Baseline knowledge or equivalent expertise in transaction management, including processing, clearing, servicing, researching, and settling transactions.
• Ability to follow prescribed instructions and procedures with minimal variance from guidelines and protocols.
• Developing proficiency in automation technologies and the ability to apply them to support and implement transaction optimization initiatives.
• Basic data analytics skills to identify transaction trends and improve processes, and ability to use digital tools for transactions.
• Proficient computer skills.
• High school diploma or GED required.
• Available to work rotating shifts, including an overnight shift starting at midnight and a day shift starting at 6:00 a.m.
• Must successfully complete the required background screening and obtain Government Security Clearance, including Public Trust clearance; employment is contingent on meeting clearance requirements.
• Must maintain the required security clearance after hire.
• Physical requirements include sitting up to 80% of the time, standing up to 20%, lifting up to 5% of the time and up to 50 pounds, and walking up to 10% of the time.

Nice To Haves

• Beginner-level ability to handle conflicts in transactions and use automation to make processes more efficient.
• Basic experience collaborating with cross-functional teams to ensure accurate transaction reporting and suggest process improvements.

Responsibilities

• Process and clear transactions according to established procedures, ensuring accuracy and efficiency.
• Use automation technologies to optimize transaction processing and account servicing.
• Refer non-standard problems to a supervisor or more senior role in accordance with protocols for non-routine issues.
• Maintain up-to-date knowledge of applicable product definitions, operating procedures, and upstream and downstream process flows.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED