Tram Driver

Ace Careers Website • San Diego, CA

1d

About The Position

The Tram Driver safely operates shuttle vehicles to pick up and drop off passengers at designated locations and on schedule. The role includes maintaining passenger and cargo safety, keeping vehicles clean and inspected, and maintaining accurate records of maintenance, fuel use, and daily activities. Drivers assist passengers with boarding, exiting, luggage, and mobility needs, including operating wheelchair lifts when needed. They provide courteous customer service, coordinate with dispatchers and colleagues, report incidents promptly, and follow traffic laws and Department of Transportation policies and procedures. Drivers are also expected to drive efficiently, manage passenger capacity, troubleshoot transit issues, and contribute ideas to improve the service. The position requires a flexible schedule that may include evenings, weekends, and holidays.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience driving a commercial vehicle.
• Clean driving record and adherence to safety regulations.
• Valid Class A commercial driver's license (CDL) with passenger endorsement.
• Up-to-date medical certification.
• Excellent communication and customer service skills, with a friendly, customer-oriented demeanor.
• Ability to work in a fast-paced environment and handle stressful situations calmly and professionally.
• Strong accountability and reliability.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Pick up and drop off passengers at designated locations and arrive at each location on time.
• Safely operate shuttle vehicles in accordance with traffic laws, company policies, and DOT procedures.
• Maintain records of vehicle maintenance, fuel consumption, and daily activities.
• Ensure the safety of passengers and cargo.
• Inspect and clean the shuttle as needed to keep it safe and clean.
• Assist passengers with luggage, boarding, and exiting, including assisting passengers with disabilities and mobility challenges and operating wheelchair lifts as needed.
• Keep track of daily routes and schedules.
• Provide excellent customer service, answer passenger questions, address concerns, and work to exceed passenger expectations.
• Communicate courteously and professionally with passengers and collaborate with dispatchers and other team members.
• Promptly report incidents, accidents, or other issues to the appropriate authorities and supervisors.
• Troubleshoot transit issues, including vehicle malfunctions and passenger disputes.
• Drive efficiently to conserve fuel and reduce operating costs.
• Monitor and manage passenger capacity to optimize profitability.
• Suggest cost-saving and revenue-generating ideas to improve the shuttle service.
• Attend and participate in training and development opportunities.
• Foster teamwork and show respect and empathy toward passengers and colleagues.

Benefits

• $1,000 signing bonus.
• Medical, dental, vision, and life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts for full-time, eligible employees.
• 401(k).
• Vacation and sick leave for full-time and part-time employees.
• Holiday benefits for full-time and part-time employees.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED