TRAM DRIVER

Ace Parking • San Diego, CA

2d • $19 - $20

About The Position

The Tram Driver operates shuttle vehicles to transport passengers safely and punctually between designated locations. The role includes assisting passengers with boarding, exiting, luggage, and mobility needs; maintaining a clean and safe vehicle; keeping records of vehicle maintenance, fuel use, routes, schedules, and daily activities; and following traffic laws, safety regulations, company policies, and DOT procedures. Drivers provide courteous customer service, communicate with dispatchers and colleagues, report incidents promptly, troubleshoot transit issues, and contribute to efficient and cost-conscious shuttle operations. The position requires excellent customer service skills and comfort working in a fast-paced environment, along with a flexible schedule that may include evenings, weekends, and holidays.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience driving a commercial vehicle.
• Clean driving record and adherence to safety regulations.
• Excellent communication skills and a friendly, customer-oriented demeanor.
• Ability to handle stressful situations calmly and professionally.
• Strong sense of accountability and reliability.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Valid Class A commercial driver's license (CDL) with passenger endorsement.
• Up-to-date medical certification.
• Excellent customer service skills and comfort working in a fast-paced environment.

Responsibilities

• Pick up and drop off passengers at designated locations and arrive at pickup locations on time.
• Operate shuttle vehicles safely and responsibly in accordance with traffic laws, company policies, and DOT procedures.
• Maintain accurate records of vehicle maintenance, fuel consumption, routes, schedules, and daily activities.
• Ensure passenger and cargo safety at all times.
• Inspect and clean the shuttle daily as needed.
• Assist passengers with luggage, boarding, and exiting; assist passengers with disabilities and operate wheelchair lifts when needed.
• Answer passenger questions, address concerns, and provide courteous, professional customer service.
• Collaborate with dispatchers and colleagues to support smooth shuttle operations.
• Promptly report incidents, accidents, and other issues to the appropriate authorities and supervisors.
• Troubleshoot vehicle malfunctions, passenger disputes, and other issues during transit.
• Drive efficiently to conserve fuel, manage passenger capacity, and suggest ideas to improve profitability.
• Attend training and development opportunities to improve driving and customer-service skills.
• Promote teamwork and treat passengers with respect and empathy.

Benefits

• $1,000 signing bonus.
• Medical, dental, vision, and life insurance coverage for full-time, eligible employees.
• Flexible Spending Accounts for full-time, eligible employees.
• 401k.
• Vacation and sick time for full-time and part-time employees.
• Holiday benefits for full-time and part-time employees.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED