Training Specialist, Holly Springs

Roche•Holly Springs, NC

8d•$77,000 - $144,000•Onsite

About The Position

The Training Specialist will serve as the primary owner and lead facilitator for the Holly Springs New Hire Orientation (NHO) program. The role coordinates site onboarding, manages initial role-based and leadership training assignments, and updates general onboarding curricula, LMS user guides, and foundational training materials. The position owns and documents established processes and creates new processes for site LMS training documentation, data entry, and training record corrections. It develops step-by-step instructions to improve efficiency, compliance, and user adoption. The specialist troubleshoots LMS training inquiries and customer requests, partnering with stakeholders to resolve or escalate issues, and maintains comprehensive knowledge of LMS features and limitations while supporting change management for new application capabilities and utilities. The role also participates in community practice meetings, supports internal audits and regulatory inspections by managing and retrieving training, qualification, and compliance records, and drives continuous improvement in site and network LMS performance, technical training, and digital learning tools. The position is based in Holly Springs, North Carolina, and is not eligible for full-time remote work. Relocation benefits are available.

Requirements

Bachelor's degree.
Two years of related work experience.
Strong interpersonal skills to build effective working relationships throughout all organizational levels while maintaining an independent yet integral team mindset.
Professional written and verbal communication skills, with a high degree of customer service for internal and external customers.
Ability to independently monitor workload and execute within established timelines.
Excellent organization and ability to prioritize and manage workload.
Solid understanding of Good Manufacturing Practice (GMP) requirements as they relate to LMS and regulatory compliance.
Direct LMS experience, including hands-on administration or support of an LMS platform, creating learning objects and curricula, sessions, and OJTSs, and administering training assignments within the LMS.

Nice To Haves

Experience in project or program coordination.
Experience in course facilitation.

Responsibilities

Own and lead facilitation of the Holly Springs New Hire Orientation (NHO) program.
Coordinate the site onboarding program and manage initial role-based and leadership training assignments.
Update general onboarding curricula, LMS user guides, and foundational training materials.
Own and document existing processes and create processes for LMS training documentation, data entry, and training record corrections.
Create step-by-step instructions to improve efficiency, compliance, and user adoption.
Troubleshoot LMS training inquiries and customer requests; partner with stakeholders to resolve or escalate issues.
Maintain knowledge of LMS features and limitations and support change management for new application capabilities and utilities.
Participate in community practice meetings to share information, gather feedback, and solve system problems.
Support internal audits and regulatory inspections by managing and retrieving site training, qualification, and compliance records in a timely manner.
Drive continuous improvement and participate in broader problem-solving efforts related to site and network LMS performance, technical training, and digital learning tools.