Training Specialist

fairlife • Webster, NY

13d • $70,000 - $80,000 • Hybrid

About The Position

fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers. With over $3B in annual retail sales, fairlife’s portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™, a nutrition shake to support the journey to better health. A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation. To learn more about fairlife and its complete line of products, please visit fairlife.com.
The Training Specialist is an individual contributor who turns operational knowledge into repeatable technical training and demonstrated qualification. Reporting to the Site Training Manager, this role designs technical curricula and content for assigned areas, facilitates complex training and onboarding as needed, coaches and certifies Certified Trainers, maintains trusted qualification evidence, and leads area-level training rollouts. Success is measured through workforce readiness, time to proficiency, training quality, and reliable skills data.

Requirements

• Bachelor’s degree in instructional design, education, training, operations, engineering, or a related discipline—or an equivalent combination of education and relevant manufacturing/technical training experience.
• Strong written, verbal, and facilitation skills; able to translate technical information for operators, technicians, SMEs, supervisors, and leaders.
• Proven ability to lead area-level projects independently—planning backward from deadlines, managing dependencies and risks, and communicating status early.
• Demonstrated follow-through, sound judgment, and attention to detail, with willingness to surface problems early and adapt plans as conditions change.
• Ability to analyze qualification, skills-matrix, and learner/operational performance data to drive clear training actions.
• Ability to flex the work schedule to observe, coach, and facilitate training across all shifts, including occasional early mornings, evenings, or weekends.
• Ability to work safely in office, classroom, and manufacturing-floor environments while following GMP, PPE, Food Safety, Quality, and site safety requirements.
• Working knowledge of adult learning, instructional design, and competency-based training principles; able to build role-based learning paths and technical content with objectives, practice, and assessments.
• Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint; LMS and digital authoring experience (e.g., Cornerstone, Articulate 360, video editing, connected-worker platforms) preferred and may be developed post-hire.
• Demonstrated technical credibility in at least one manufacturing domain (e.g., processing, packaging, quality, maintenance, warehouse) with experience coaching or training others; food, beverage, dairy, or regulated manufacturing experience preferred.

Nice To Haves

• LMS and digital authoring experience (e.g., Cornerstone, Articulate 360, video editing, connected-worker platforms) preferred and may be developed post-hire.
• Food, beverage, dairy, or regulated manufacturing experience preferred.

Responsibilities

• Partner with area supervisors, leads, SMEs, and operators to define role requirements, qualification criteria, and performance expectations; translate operational needs into training solutions and raise priorities/tradeoffs to the Site Training Manager.
• Support new hires, cross-trainers, and Certified Trainers from onboarding through qualification and recertification; build and adjust area training plans, monitoring progress and escalating readiness concerns.
• Conduct needs and skill-gap assessments using skills-matrix data, operational performance, and floor observation to guide training priorities.
• Design and develop role-based curricula, SOPs, job aids, assessments, and hands-on practice using sound instructional design and fairlife quality standards; capture SME knowledge and route approvals.
• Observe, coach, certify, and recertify Certified Trainers; execute the site’s Certified Trainer program, including selection support, observation cadence, and documented feedback.
• Track qualification progress and completion records, ensuring accurate skills data and evidence are submitted; own gap closure for assigned areas.
• Partner with area leadership to deliver training, verify performance evidence, and confirm qualification before sign-off; use skills data to recommend cross-training priorities and coordinate delivery.
• Maintain technical depth in at least one area, refreshing content as equipment/processes change; evaluate training effectiveness through observed performance, time-to-proficiency, and quality data, revising as needed.
• Lead area-level training workstreams for capital projects, equipment/process changes, and new products—planning backward from go-live, managing risks and dependencies, and coordinating technical/OEM training.
• Maintain and report training metrics to the Site Training Manager and leadership; participate in cross-site Specialist Meetings; publish and maintain content in shared systems; escalate blockers through proper channels; perform other related duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level