Training Specialist

SCA Pharmaceuticals•Windsor, CT

14d

About The Position

The Training Specialist supports the design, administration, coordination, and delivery of company training and employee development programs. Reporting to the Learning & Development Leader, the role works with department leaders, trainers, subject matter experts, Quality, and employees to ensure training is effective, documented, completed, and maintained according to company requirements. The specialist delivers and coordinates training, develops and improves learning materials, administers learning management system activities, monitors training and qualification progress, evaluates training effectiveness, and supports employees and trainers. The role also contributes to improving training processes, programs, and the learner experience.

Requirements

At least 2 years of experience in training, Learning & Development, instructional support, training administration, HR development, operations training, or a related field.
Strong presentation, facilitation, and communication skills.
Working knowledge of adult learning principles and training methods.
Ability to translate complex or technical information into clear, learner-friendly training materials.
Strong organizational skills and exceptional attention to detail.
Ability to manage multiple priorities and changing deadlines in a fast-paced environment.
Strong written and verbal communication skills.
Ability to maintain accurate records and follow established procedures.
Ability to work effectively across departments and with employees at multiple organizational levels.
Strong customer-service orientation and commitment to a positive learner experience.
Ability to provide constructive coaching and feedback.
Strong problem-solving and continuous-improvement mindset.
Ability to handle confidential information appropriately.
Ability to work independently and contribute effectively within a team.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
Ability to work effectively with learning management systems and other training-related technology.
Comfort working in a highly regulated environment where documentation accuracy, procedural compliance, quality, and employee competency are critical.

Nice To Haves

Associate's or bachelor's degree in Learning & Development, Human Resources, Education, Business Administration, Organizational Development, or a related field.
Experience facilitating instructor-led or virtual training.
Experience developing or modifying training materials, presentations, job aids, or other learning resources.
Experience with an LMS such as Paylocity or another training-record system.
Experience in pharmaceutical manufacturing or another regulated environment.
Experience with MasterControl or other training-related technology.

Responsibilities

Facilitate instructor-led, virtual, onboarding, refresher, remedial, continuing education, and employee development training as assigned.
Deliver training using established curricula, facilitator guides, materials, and learning objectives; adapt methods to learner needs while maintaining established requirements.
Coach learners and provide feedback and reinforcement during training activities.
Coordinate and support new-hire onboarding and department-specific training programs.
Partner with trainers and subject matter experts to support consistent delivery of technical and operational training.
Develop and update training materials, presentations, facilitator guides, job aids, assessments, activities, and other learning resources.
Work with subject matter experts to convert technical information, procedures, and business requirements into clear learning materials.
Assist with developing and maintaining structured training and qualification pathways, and support implementation of new training programs and learning initiatives.
Review existing materials and recommend improvements using learner feedback, business needs, training results, and changes to processes or requirements.
Apply adult learning principles and appropriate instructional methods in training development and delivery.
Coordinate and monitor employee progress through training and qualification requirements; support qualification and requalification programs.
Coordinate qualification activities and ensure required documentation is completed and maintained.
Provide employees and leaders with visibility into training and qualification status; identify potential gaps or delays and work with stakeholders on solutions.
Support remediation and retraining when performance or knowledge gaps are identified.
Maintain accurate and complete training records, monitor completion, and follow up on overdue or approaching-due requirements.
Support training requirements associated with new or revised procedures and organizational changes, and follow confidentiality and document-control practices.
Perform routine Learning Management System administrative activities using Paylocity.
Evaluate training effectiveness using assessments, learner feedback, observation, qualification results, and other established measures.
Prepare reports, trackers, dashboards, and status updates; monitor completion, overdue training, qualification progress, effectiveness, and other assigned metrics.
Analyze training information to identify trends, gaps, and improvement opportunities, and recommend program or process changes.
Partner with Quality, Operations, Human Resources, trainers, and subject matter experts on organizational training needs and cross-functional learning projects.
Guide department trainers and subject matter experts on training materials, documentation, and delivery expectations.
Communicate training requirements, progress, and identified needs to employees and leaders; escalate gaps, documentation concerns, or potential compliance issues to appropriate leadership.
Perform other duties as assigned.