Training Specialist

Fleet Farm Careers•Chippewa Falls, WI
•Onsite

About The Position

The Training Specialist supports learning and development within a distribution center by designing, delivering, and maintaining training programs that promote safety, efficiency, and operational excellence. The role partners with Operations leaders to ensure Team Members are trained on current processes and best practices, and improves training programs based on performance data and operational needs. The position is based in a distribution center and requires regular movement throughout the facility. It involves continuous standing and walking and frequent bending, kneeling, crouching, and reaching overhead. Lifting requirements include up to 20 lbs continuously, up to 50 lbs frequently, and up to 75 lbs occasionally; team-lift procedures are used when required. Specific vision abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Requirements

  • High School Diploma or GED required.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail and organizational skills.
  • Ability to build trust and strong working relationships through effective interpersonal communication.
  • Strong proficiency in Microsoft Office and ability to quickly learn new systems and applications.
  • Ability to meet the stated physical demands, including standing, walking, bending, kneeling, crouching, reaching overhead, and lifting up to the specified weights.

Nice To Haves

  • 2–3 years of warehouse or distribution center operational experience preferred.
  • 3+ years of experience in training development, technical writing, curriculum design, or learning strategy preferred.

Responsibilities

  • Develop and maintain training programs for new hires and departmental transfers across all non-exempt distribution center positions.
  • Facilitate training sessions based on operational needs so team members are prepared for their roles.
  • Ensure training materials and processes reflect current operational procedures and best practices.
  • Assess learning performance and comprehension, support a positive onboarding experience, and identify training gaps.
  • Use training evaluation tools to measure effectiveness and provide feedback to Operations Supervisors and Managers.
  • Research operational errors and identify training improvements that can reduce issues and improve quality.
  • Create and maintain training resources, including process documentation, tools, templates, and presentations.
  • Build cross-functional relationships to support continuous improvement initiatives across the distribution center.
  • Prepare and maintain reports, records, and documentation related to training activities.
  • Perform clerical tasks and audits to support distribution operations.
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