Training Specialist

Curant Health•Smyrna, GA

21d•Onsite

About The Position

Curant Health is searching for a Training Specialist to join its team in Smyrna, GA. This role involves conducting needs assessments, designing and delivering onboarding education, creating training materials, facilitating training sessions, maintaining training records, and supporting the implementation of new initiatives. The specialist will also act as a subject matter expert for operational processes and collaborate with management to address performance deficits. Occasional travel to other Curant Health locations and offsite pharmacies and clinics may be required. The role also involves attending seminars and conferences to stay updated on training methodologies.

Requirements

Minimum of an Associate's degree or equivalent years of experience in the relevant field.
Minimum 3+ years of proven work experience as a Pharmacy Technician or similar role/industry, with experience in a healthcare setting is strongly preferred.
Pharmacy Technician license is required or must be obtained within 90 days of employment.
Excellent verbal and written communication skills.
Ability to interpret and streamline moderately complex pharmacy or technical documents into learner-friendly training documents and modules.
Strong presentation and facilitation skills (both in-person and virtual).
Strong interpersonal skills to communicate and connect, engage with various personality types and learning styles.
Exceptional organizational and time management skills.
Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Teams, Outlook, etc.).

Nice To Haves

Experience with electronic learning management systems is preferred.

Responsibilities

Conduct needs assessments in collaboration with department leadership to identify training gaps and prioritize learning initiatives.
Design and deliver onboarding education for staff including all levels/roles on an as-needed basis in collaboration with department leadership, subject matter experts and team leads.
Create and maintain evidence-based training materials, including training guides, work instructions, PowerPoint presentations, eLearning modules, Ai and other supplementary tools and training deliverables, in collaboration with subject matter experts.
Facilitate virtual and in-person training sessions using various methods such as group discussions, lectures, simulations, and 1:1 in-person, on-the-job training.
Maintain accurate records of training activities, attendance, and learning outcomes to report to department leadership and for employee records.
Maintain a thorough knowledge of Curant Health’s practices, programs, products, policies, and technologies.
Support implementation of any new or existing workflows, technology, or initiatives through targeted trainings.
Function as a subject matter expert for operational processes and performance standards.
Collaborate with managers and quality improvement teams to address performance or knowledge deficits.
Attend seminars, meetings, and/or conferences to learn new training methodologies and techniques to improve the training outcomes of Curant Health employees.