Training Specialist

Intermountain Centers•Phoenix, AZ

27d

About The Position

The Training Specialist designs, develops, and delivers training programs aligned with organizational goals and individual development needs. The role facilitates learning for employees at all levels, supports training program evaluation, and works with departments and facilities to identify training needs and tailor programs. The specialist manages and updates the Learning Management System, tracks training participation and completion, maintains training documentation and calendars, and helps foster continuous learning and professional development. The position includes travel to sites as needed to conduct clinical training and using technology, including telehealth systems, to deliver training remotely. During clinical training sessions, the specialist serves as a liaison between the company and staff, models adherence to the agency mission and guiding principles, and may advise or mentor staff at the site level.

Requirements

Bachelor's degree in a related field.
Three years of experience facilitating training groups.
Three years providing direct care services to at-risk populations or supervising staff.
Must be at least 21 years of age.
Arizona driver's license, 39-month Motor Vehicle Report, and proof of vehicle registration and liability insurance meeting insurance requirements.
Level 1 fingerprint clearance.
CPR and First Aid certification; the employer provides these certifications.
Initial current negative TB test result; the employer provides the test.

Responsibilities

Facilitate training sessions and workshops for employees at all levels.
Assist in designing and developing comprehensive training programs, materials, and resources in collaboration with stakeholders and subject matter experts.
Use various training methods to support effective transfer of knowledge and skills.
Manage and update the Learning Management System and track and report training participation, completion, and effectiveness.
Gather feedback and support the evaluation of training programs.
Modify and enhance training materials based on feedback and changing needs.
Collaborate with departments and facilities to identify training needs and tailor programs accordingly.
Coordinate training schedules to ensure organizational training standards are met.
Foster a culture of continuous learning and professional development.
Support maintenance of the organization's master training calendar.
Gather and analyze data and feedback related to satisfaction, relevance, standards compliance, and training needs across departments and programs.
Ensure training documentation is completed and submitted by prescribed deadlines.
Maintain and provide staff Training Accreditation Checklists outlining requirements unique to role, site, and program.
Serve as a liaison between the company and staff during clinical training sessions, maintaining professional and positive relationships and modeling adherence to the agency mission and guiding principles.
Participate in team, department, and program meetings as necessary.
Travel to sites to conduct clinical training as needed.
Use technology, including telehealth systems, to deliver clinical training content to remote locations.
Act as an advisor or peer mentor to staff at the site level.
Perform other duties related to the general nature of the position.