Training Specialist

TJX • Woburn, MA

20d • Onsite

About The Position

The Training Specialist supports the development and implementation of learning solutions at a Distribution Center. The role manages, coordinates, and delivers leadership training, new-hire orientation, and onboarding. It partners with building and network leaders and learning and development teams to support programs, create or modify training materials, facilitate learning, and evaluate program impact. The position also provides ongoing coaching and feedback to learners and their leaders and maintains training records.

Requirements

• Bachelor’s degree or equivalent experience.
• Coaching and/or facilitation skills.
• Comfortable knowledge of Microsoft Office Suite, including Outlook, PowerPoint, Word, and Teams.
• Passion for developing people and building relationships in a collaborative environment.
• Deep listening and inquiry skills, with the ability to understand, make connections, and create engaging interactions.
• Ability to build and maintain relationships and influence others without authority.

Nice To Haves

• Understanding of needs analysis, instructional design, and adult learning theory.
• Upon invitation to interview, candidates may be asked to deliver a short training session of their choice.

Responsibilities

• Support building-wide and network-wide programs in partnership with building and network leaders, including internship and Distribution Leadership programs and content creation.
• Deliver, monitor, coach, and guide leadership training for Distribution Center leaders.
• Provide coaching, facilitate discussions, and recommend developmental needs.
• Partner with Distribution Center or Home Office Learning and Development teams to modify, design, and develop training programs and materials.
• Facilitate virtual and in-person learning using adult-learning techniques, interactive elements, role plays, and technology-delivered training.
• Provide post-training feedback and on-the-job support to learners and their leaders through continuous coaching and feedback.
• Evaluate learning programs and assess their impact.
• Plan, prioritize, schedule, and manage time according to the curriculum calendar and business needs.
• Plan, schedule, and manage onboarding plans for new leaders.
• Track and maintain records for new-associate and leadership training.

Benefits

• Associate discount.
• Employee Assistance Program (EAP).
• Smoking cessation support.
• Bereavement leave.
• 401(k) associate contributions.
• Credit union.
• Cell phone discounts.
• For eligible associates: 401(k) match, medical, dental, and vision insurance, life insurance, disability coverage, paid parental leave, paid holidays, vacation and sick time, and a scholarship program.
• Competitive salary and benefits package.

What This Job Offers

• Job Type: Full-time