Training Specialist

Veterans Health Administration • Bedford, MA

31d • Onsite

About The Position

This Training Specialist position is within the Chief of Staff Service at the VA Bedford Healthcare System located in Bedford, Massachusetts. It is permanent and full-time at 40 hours per week. This position shares administrative and evaluative work with the Designated Education Officer (DEO) to assist a full spectrum of trainees and associated employees, upper-level VA Bedford Healthcare System management, affiliate schools, and affiliate hospitals to provide Student trainees, Associated Health trainee positions, and Nursing trainees to the programs at the facility.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including the application, questionnaire, and an online assessment.
• Online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment effective May 7, 2025.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Must serve a 1-year probationary period or 2-year trial period.
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07.
• An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
• Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
• Minimum Qualifications Requirement (GS-09): At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a GS-09.
• Qualifying specialized experience includes: independently analyzing training needs; developing or modifying training materials and processes; evaluating training program effectiveness; coordinating accreditation requirements; administering training budgets; preparing analytical reports; applying regulatory guidelines; managing trainee onboarding and tracking systems; and serving as a liaison with academic affiliates and internal leadership, using established instructional methods and analytical techniques.
• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
• If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Nice To Haves

• Telework eligibility will be discussed during the interview process.

Responsibilities

• Analyzes and synthesizes data from diverse data systems/sources to cross check, validate and present accurate and relevant information.
• Troubleshoots individual problems, analyzes systems issues, to develop and present solutions for program and system efficiency.
• Utilizes qualitative and/or quantitative data mining methods for the assessment and improvement of business processes.
• Analyzes on and off boarding process for efficacy and efficiency.
• Recommends, implements, and leads process improvements for effective organizational process changes and office operations.
• Develops briefings, reports and capacity studies that contribute to strategic planning for program growth.
• Enacts process changes by implementing SOPs, developing and administering training programs, and advising on department regulations.
• Provides complex coordination across clinical and administrative service lines for process improvements to the on and off boarding processes of new healthcare professionals.
• Ensures timely completion of multiple, complex processes and activities to prevent inefficiencies or delays in patient care, clinic productivity, and educational opportunities.
• Uses information management and analysis software, including spreadsheets, online portals, other data, graphics, presentations, and flowcharting software.
• Maintains various databases information pertaining to healthcare professionals and their trainings, security background, academic programs, authorization and licensure.
• Works with multiple software platforms and applications that are complicated and require updates and upgrades on a regular basis.
• Prepares data and information for executive-level briefings, reports, and other documents used for official reporting.
• Establishes and maintains collegial working relationships with key academic and accreditation organizations.
• Researches, develops, and communicates with stakeholder to implement policies, procedures, and institutional controls.
• Exercises initiative, collaborates across an interprofessional team of personnel, and prioritizes complex and completing priorities.
• Maintains ongoing communications with academic affiliates and program leaders to promote academic mission.
• Establishes/maintains affiliation agreements, and communicate priorities and program requirements.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level