TRAINING SPECIALIST

Goodwill Industries of Arkansas•Little Rock, AR

12d•$24 - $24•Onsite

About The Position

A Training Specialist is responsible for developing and delivering training programs that improve the skills, knowledge, and performance of employees within an organization. They work closely with various departments to identify training needs, design and develop training materials and deliver training sessions. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

Requirements

Bachelor's Degree
2 years related experience and/or training.
Communication Skills
Mathematical Skills
Critical Thinking Skills
Contact Management
Human Resources Systems
Payroll Systems
Presentation/PowerPoint
Word Processing/Typing
Software Databases
Spreadsheet
Decision Making
Planning, organizing, and project management skills.
Case Management Tools
Team building and Management
Knowledge of HR-related laws and regulations and best practices.
Excellent communication and presentation skills.
Ability to multi-task, shift priorities, and handle high-pressure time sensitive situations.
Strong interpersonal skills
Conflict Resolution
Handle confidential and/or sensitive information
Able to work independently
Primary language used to perform this job is English.

Nice To Haves

Instructional Design
E-Learning
Training Management
Management Experience
Supervisory Experience

Responsibilities

Creating digital training modules. This requires proficiency with several software programs.
Conducting needs assessments to determine what training is necessary to meet the needs of employees and the organization.
Conducting training sessions and workshops for employees using a variety of methods including in person, online, or hybrid formats.
Keeping training materials up-to-date and relevant by making revisions as necessary based on changes in organizational policies, procedures, or practices.
Working closely with subject matter experts to develop training materials that are accurate and relevant to the target audience.
Coordinating the logistics of training programs, including scheduling, venue selection, and participation.
Tracking and reporting on training metrics such as attendance, completion rates, and employee performance improvements.
Staying up-to-date with industry trends and best practices in training and development to ensure that training programs are innovative and effective.
Provide functional and technical expertise to end users of company Learning Management System (LMS).
Assist in developing upcoming year's curriculum, sessions offered, and new topics offered based on annual research and evaluation results.
Perform any other related duties as required or assigned.