Training Specialist, Operations

Valeris • Morrisville, NC

62d • Hybrid

About The Position

The Training Specialist helps new hires develop the skills and knowledge needed for their roles and provides refresher and skills training to current employees. Using adult-learning principles, the specialist develops instructional materials and delivers training programs for the Mercalis team. The role updates instructional materials in response to learner evaluations and organizational changes, works with individuals across multiple departments, and contributes to building the Learning and Development function.

The position is located in Morrisville, North Carolina. The candidate must be able to drive to Morrisville as needed, but there is no weekly onsite expectation. The role operates in a professional office environment and may require minimal travel as needed.

Requirements

• A college degree in Communication, Education, or a related field, and/or equivalent experience in training.
• Experience designing training materials and delivering training in a corporate setting.
• Experience managing and facilitating meetings with key stakeholders.
• Excellent interpersonal skills, including the ability to quickly develop strong working relationships.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, ever-changing environment.
• Proven ability to mentor others and support their success.

Nice To Haves

• A degree in a related discipline, such as Instructional Design, Organizational Psychology, or Adult Education.
• At least 2 years of experience working in the pharmaceutical industry and at least 1 year of training experience.
• Ability to type at least 35 words per minute with 97% accuracy.
• Flexibility to travel as needed.

Responsibilities

• Design and develop training materials for new programs and maintain existing materials, including instructor-led training, eLearning materials, job aids, activities, and Desk Drops.
• Lead new-hire training sessions covering topics such as computer and software/platform use, as well as refresher and upgrade training.
• Deliver compliance training to new hires before they actively support an assigned program.
• Measure trainee progress, evaluate training effectiveness, and determine whether trainees are ready to perform their roles.
• Document trainee concerns and review results with Program Leadership and Aston Carter, if applicable.
• Consult with Program Leadership to stay informed about changes in policies, procedures, regulations, and technologies.
• Update the Confluence Wiki to ensure information is current, grammatically correct, and user-friendly.
• Maintain a positive learning environment in all training settings.
• Meet training deadlines for corporate policies and procedures governing access to confidential data.
• Ensure SOPs are followed consistently.
• Conduct miscellaneous tasks or projects as assigned.

Benefits

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs.
• Telehealth and Employee Assistance Program (EAP) services.
• Company match on Health Savings Account contributions.
• Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000.
• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability.
• 401(k) Retirement Savings Plan with 100% match on the first 5% contributed and immediate vesting.
• Paid Time Off (PTO) and Sick Leave.
• Nine paid holidays plus two floating holidays.
• Opportunities for advancement and personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level