Training & Development Coordinator

LV Collective•Austin, TX

About The Position

LV Collective is seeking a Training & Development Coordinator to create and deliver engaging learning experiences for corporate and on-site teams. The coordinator develops training materials, tools, resources, onboarding experiences, and process documentation that help team members succeed. The role translates processes, systems, and subject-matter expertise into clear and practical learning content, including videos, guides, workshops, and role-specific onboarding plans. The coordinator collaborates with teams and subject-matter experts across the company to identify learning needs, organize knowledge, support training rollouts, maintain the Learning Management System (LMS), and improve standard operating procedures. The role also facilitates training and onboarding, coordinates related logistics, gathers feedback, and helps improve learning materials and experiences. Travel to LV Collective properties may be required for onboarding, system rollouts, and in-person training. Ability to work late or on weekends may be required.

Requirements

Bachelor’s degree in Communications, Education, Marketing, Business, Human Resources, Organizational Development, or a related field.
1–2 years of on-site property management experience in a management role.
Strong writing, editing, and presentation skills.
Strong public-speaking skills and a warm, engaging, approachable presence.
Proficiency in Microsoft Office.
Ability to learn new technology platforms quickly and explain processes clearly and approachably.
Comfort facilitating both virtual and in-person learning sessions.
Ability to travel to LV Collective properties for training and onboarding as needed.
Strong time management skills and attention to detail.
Ability to prioritize multiple projects, meet deadlines, and ask for direction when needed.
Excellent written and verbal communication skills.
Strong collaboration and relationship-building skills.
Comfort receiving and applying constructive feedback.
Resourceful problem-solving skills, initiative, and follow-through.
Flexibility to adapt as priorities, systems, and business needs evolve.
Highly organized, dependable, and committed to producing quality work.
A can-do attitude and willingness to work outside the job description.
Interest in lifelong learning and identifying new learning opportunities.

Nice To Haves

Experience with leasing, resident experience, operations, or team training in student housing or multifamily property management.
Previous experience in training, tutoring, teaching, coaching, facilitation, or new-hire onboarding.
Experience working with a Learning Management System.
Property management, student housing, multifamily, leasing, or sales experience.
Experience writing or producing instructional content such as presentations, videos, scripts, tutorials, or process guides.
Experience creating visual resources in Canva.
Basic video editing experience.
Experience with HubSpot, Heymarket, Entrata, Zendesk, or similar business platforms.

Responsibilities

Create presentations, guides, checklists, graphics, scripts, videos, and other training resources for corporate and on-site teams.
Translate processes, systems, and subject-matter expertise into clear, practical learning content.
Assist with filming, editing, captioning, transcribing, and organizing training videos and digital learning content.
Develop written and visual resources for leasing, operations, systems, accounting, facilities, and other business areas.
Ensure training materials are accurate, engaging, consistently branded, and easy to navigate.
Partner with subject-matter experts to review and update training content as processes and business needs evolve.
Build, upload, organize, and maintain courses and resources in the Learning Management System.
Assign training content, monitor course completion, and assist team members with basic LMS questions.
Test new training content, resources, and learning experiences before broader rollout.
Maintain organized training files, templates, attendance records, and resource libraries.
Review, organize, format, and update standard operating procedures (SOPs).
Work with department leaders and subject-matter experts to document workflows, processes, and best practices consistently.
Identify outdated, incomplete, or conflicting SOPs and coordinate revisions with appropriate team members.
Ensure SOP updates are reflected in related training materials, onboarding resources, and LMS content.
Maintain records and version control for approved procedures and process documentation.
Identify opportunities to simplify documentation and make processes easier to understand and follow.
Facilitate virtual and in-person training sessions, workshops, onboarding sessions, and group learning activities.
Support the Manager of Training and Talent Development in preparing and delivering company-wide training initiatives.
Create engaging training experiences using discussion, demonstrations, activities, scenarios, and knowledge checks.
Develop role-specific onboarding materials, checklists, and learning plans.
Coordinate training schedules, invitations, materials, attendance, technology, and follow-up communication.
Travel to properties as needed to support onboarding, system rollouts, and in-person training.
Partner with corporate departments and on-site teams to understand training needs and identify learning support opportunities.
Help corporate team members organize and translate department knowledge into effective training materials.
Support rollouts of tools, systems, policies, and processes with training resources.
Gather feedback from participants and team leaders to improve learning materials and experiences.
Review training participation, completion trends, common questions, and performance feedback to identify potential training gaps.
Stay current on learning and development trends and seek ways to make training more engaging, useful, and scalable.
Assist with other duties and special projects as assigned.