Training & Development Coordinator

LV Collective•Austin, TX

About The Position

LV Collective is seeking a Training & Development Coordinator to create and deliver engaging learning experiences for corporate and on-site teams. The coordinator develops tools, resources, training programs, and onboarding experiences that help team members succeed, translating processes, systems, and subject-matter expertise into clear and useful learning materials such as videos, step-by-step guides, live workshops, and role-specific onboarding plans. The role collaborates across the company to identify learning needs, organize knowledge, support training rollouts, improve process documentation, and make information easy to understand and apply. The coordinator builds and maintains learning management system content, supports training administration and facilitation, documents and updates standard operating procedures, and helps teams adopt new tools, systems, policies, and processes. The position may require travel to LV Collective properties and working late or on weekends.

Requirements

Bachelor’s degree in Communications, Education, Marketing, Business, Human Resources, Organizational Development, or a related field.
1–2 years of on-site property management experience in a management role.
Strong writing, editing, and presentation skills.
Strong public-speaking skills and a warm, engaging, approachable presence.
Proficiency in Microsoft Office.
Ability to learn new technology platforms quickly and explain processes clearly and approachable.
Comfort facilitating virtual and in-person learning sessions.
Ability to travel to LV Collective properties for training and onboarding as needed.
Can-do attitude and willingness to work outside the job description.
Lifelong learner able to identify new learning opportunities.
Self-starter with strong time-management skills and attention to detail.
Ability to prioritize multiple projects, meet deadlines, and ask for direction when needed.
Excellent written and verbal communication skills.
Strong collaboration and relationship-building skills.
Comfort receiving and applying constructive feedback.
Resourceful problem solver who takes initiative and follows through.
Flexible and able to adapt as priorities, systems, and business needs evolve.
Highly organized, dependable, and committed to producing quality work.

Nice To Haves

Experience with leasing, resident experience, operations, or team training in student housing or multifamily property management.
Previous experience in training, tutoring, teaching, coaching, facilitation, or new-hire onboarding.
Experience working with a Learning Management System.
Property management, student housing, multifamily, leasing, or sales experience.
Experience writing or producing instructional content such as presentations, videos, scripts, tutorials, or process guides.
Experience creating visual resources in Canva.
Basic video editing experience.
Experience with HubSpot, Heymarket, Entrata, Zendesk, or similar business platforms.

Responsibilities

Create training materials and learning resources, including presentations, guides, checklists, graphics, scripts, videos, and step-by-step resources.
Translate processes, systems, and subject-matter expertise into clear, practical learning content.
Assist with filming, editing, captioning, transcribing, and organizing training videos and digital learning content.
Develop visual and written resources for leasing, operations, systems, accounting, facilities, and other business areas.
Ensure training materials are accurate, engaging, consistently branded, and easy to navigate.
Partner with subject-matter experts to review and update training content as processes and business needs evolve.
Build, upload, organize, and maintain courses and resources in the Learning Management System (LMS).
Assign training content, monitor course completion, and assist team members with basic LMS questions.
Test training content, resources, and learning experiences before broader rollout.
Maintain organized training files, templates, attendance records, and resource libraries.
Review, organize, format, and update standard operating procedures (SOPs).
Partner with department leaders and subject-matter experts to document workflows, processes, and best practices.
Identify outdated, incomplete, or conflicting SOPs and coordinate revisions with appropriate team members.
Ensure SOP updates are reflected in training materials, onboarding resources, and LMS content.
Maintain records and version control for approved procedures and process documentation.
Identify ways to simplify documentation and make processes easier to understand and follow.
Facilitate virtual and in-person training sessions, workshops, onboarding sessions, and group learning activities.
Support the Manager of Training and Talent Development in preparing and delivering company-wide training initiatives.
Create engaging training experiences using discussion, demonstrations, activities, scenarios, and knowledge checks.
Develop role-specific onboarding materials, checklists, and learning plans.
Coordinate training logistics, including schedules, invitations, materials, attendance, technology, and follow-up communication.
Travel to LV Collective properties to support onboarding, system rollouts, and in-person training as needed.
Partner with corporate departments and on-site teams to understand training needs and identify learning support opportunities.
Help corporate team members organize and translate department knowledge into training materials.
Support rollouts of new tools, systems, policies, and processes with training resources.
Gather feedback from participants and team leaders to improve learning materials and experiences.
Review participation, completion trends, common questions, and performance feedback to identify potential training gaps.
Stay current on learning and development trends and seek ways to make training more engaging, useful, and scalable.
Assist with other duties and special projects as assigned.
Work late or on weekends if required.