Training Coordinator

Viega•Mantua, OH

2d•$38,000 - $45,000

About The Position

The Training Coordinator manages the logistics and administration of training classes at the home location. This includes arranging accommodations, airfare, airport transportation, hotels, meals, and offsite events; preparing and maintaining training rooms and facilities; and ensuring materials, kitchen supplies, and attendee check-in are ready. The role also handles general office administration, tool inventory, and attendee feedback.

Requirements

Associate degree or equivalent; equivalent combinations of education and experience may be considered.
3–4 years of related experience in an administrative role.
Knowledge of computer programs including Microsoft Word, Excel, Outlook, PowerPoint, Access, and the Internet.
Excellent verbal and written communication skills, including the ability to communicate with all levels of the organization.
Strong organizational and time-management skills.
Excellent phone etiquette and customer-service skills.
Ability to speak in front of a large group.
Ability to use discretion and sound judgment.
Ability to work independently with minimal supervision.
Ability to provide superior service, maintain a positive company image and attitude, and go above and beyond to help others across positions and departments.
Ability to adhere to high quality standards and continually perform at a high level.

Nice To Haves

Knowledge of SAP.

Responsibilities

Send registration information and confirmations, and serve as a primary liaison between customers and the training department when classes are created.
Coordinate hotel, flight, and airport transportation arrangements and communicate them to employees and training attendees.
Plan training-group events, secure tickets, and arrange transportation to and from events.
Plan group dinners, make reservations, and arrange transportation to and from restaurants.
Coordinate printing and setup of class materials, including tent cards, certificates, credential cards, sign-in sheets, feedback surveys, T-shirt forms, and agendas.
Prepare training rooms and distribute T-shirts and tooling to classroom attendees.
Restock kitchen supplies, order lunch, and clean up during breaks and after sessions.
Order and restock snacks, beverages, office supplies, and other supplies.
Maintain the facility throughout the day and spot-clean as needed.
Greet attendees upon arrival and ensure they complete sign-in.
Handle incoming calls and inquiries, transfer calls or take messages as appropriate.
Perform general office work, including reporting, filing, and expense reports.
Maintain the tool inventory and tracking system; work with customers after class to determine tool selections and order tools as needed.
Organize, maintain, and replenish the literature rack and training supplies.
Communicate attendee feedback by scanning and distributing it, and address comments or concerns as necessary.
Attend meetings and perform other duties as required or assigned.

Benefits

Medical, telehealth, dental, and vision coverage, including infertility treatment and physical therapy.
Wellness program with a wellbeing platform, wellness challenges, Health Advocate services, EAP, and mental health resources.
Health Savings Account with company contribution.
Health Care and Dependent Care Flexible Spending Account options.
401(k) plan with up to 7.5% total employer contribution, including an automatic 3% company contribution and a tiered match.
Employer-paid short- and long-term disability coverage.
Employer-paid life and AD&D insurance, with additional voluntary coverage options.
Voluntary legal, accident, critical illness, and hospital indemnity insurance.
Up to $10,000 annually in tuition reimbursement, with an option for fully funded degree programs through Colorado Technical University.
22 days of PTO.
9 company holidays plus 2 paid volunteer days.
Professional development opportunities.
Eligibility for participation in a discretionary annual bonus program.