Training Coordinator
About The Position
Roundhouse is hiring a Training Coordinator to support learning and development programs across a multifamily portfolio of more than 10,000 units. The role manages training logistics, the learning management system (LMS), the training content library, onboarding support, and training-session facilitation. It also coordinates training events and conferences, supports mentorship and ambassador programs, and runs a mystery shop program to help identify training opportunities. The coordinator tracks training completion, certifications, attendance, and feedback, and communicates schedules and requirements to property teams and corporate partners. Training documentation and processes must follow Fair Housing laws and employment regulations. The position is full-time, on-site in Boise, Idaho, with occasional travel, and has a Monday–Friday schedule from 9 a.m. to 5 p.m. The role supports the Training and Development Manager.
Requirements
- 1 to 3 years of experience in training coordination, learning and development, HR, property management, or a related coordination role.
- Strong organization and ability to manage multiple initiatives and deadlines.
- Comfort with learning management systems and e-learning tools.
- Proficiency in Microsoft Office and Canva, including building presentations and tracking data in spreadsheets.
- Excellent written and verbal communication skills.
- Detail-oriented self-starter who follows through.
- Comfort presenting to groups, or a strong willingness to grow into it.
- Willingness to travel occasionally to properties for training events.
- Ability to stand for extended periods while facilitating workshops.
Nice To Haves
- Experience with Articulate, Camtasia, or similar e-learning authoring tools.
- Multifamily or property management experience.
- A bachelor’s degree, or an equivalent combination of education and experience.
Responsibilities
- Coordinate logistics for training programs, including scheduling, venues and virtual platforms, and facilitator and participant materials.
- Support onboarding so new team members have appropriate training resources from day one.
- Help facilitate in-person and virtual training sessions and workshops.
- Coordinate training events and conferences, including registration and on-site support.
- Help manage the Mentor and Ambassador programs, and run the mystery shop program by tracking results and sharing findings.
- Manage the LMS, including uploading content, enrolling learners, and reporting on progress.
- Maintain the training content library, including job aids, e-learning modules, videos, and workshop materials.
- Support the Training and Development Manager in building and updating hard-skill and soft-skill curriculum, including leasing, compliance, communication, and leadership.
- Coordinate with internal and external subject matter experts to build or deliver training.
- Partner with Marketing to keep training materials on-brand.
- Track training completion, certifications, and attendance across the portfolio, and follow up to close gaps.
- Communicate training schedules, requirements, and updates to property teams and corporate partners.
- Gather participant feedback and identify training needs and opportunities for improvement.
- Ensure training documentation and processes follow Fair Housing laws and employment regulations.
Benefits
- Medical coverage, including a zero-cost employee plan
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Paid time off
- 9 paid holidays
- Paid maternity and parental leave
- Employee housing discount
- Company-paid life insurance
- Short- and long-term disability options
- Mental wellness program
- Perks at Work discounts
- Professional development support
- Peer recognition
- Years-of-service awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
