Training Coordinator

ALFRED•Los Angeles, CA

1d•$25 - $27•Onsite

About The Position

The Training Coordinator develops confident, skilled, hospitality-driven team members while maintaining Alfred’s standards of quality and service. Working primarily in cafes and a training facility, this hands-on role delivers practical training for new hires and supports the continued development of existing team members. The coordinator leads Barista Basics classes, conducts Barista Skills Assessments, and provides real-time coaching on the cafe floor to promote a consistent Alfred experience across locations. The role partners with cafe leadership and the Training Manager to coordinate onboarding, assess trainee progress, maintain training records, prepare instructional materials, and improve training programs. It also supports cafe operations and provides in-cafe shift coverage as needed. The position is based in Los Angeles, California, and requires travel between Alfred cafe locations. The job is full-time and non-exempt, with compensation of $25–$27 per hour.

Requirements

2–3+ years of experience in specialty coffee, food and beverage, or hospitality, with demonstrated experience training, coaching, or developing team members.
Strong working knowledge of specialty coffee, beverage preparation, cafe operations, and hospitality standards.
Experience facilitating hands-on training, assessing employee performance, and delivering constructive, actionable feedback.
Excellent interpersonal and communication skills, including the ability to engage, motivate, and support people with different learning styles and experience levels.
Strong organizational skills and attention to detail, including the ability to balance training schedules, documentation, and competing operational priorities.
A collaborative, adaptable approach and confidence coaching team members while maintaining a positive, supportive learning environment.
Proficiency in Google Workspace, including Docs, Sheets, Calendar, Drive, and Gmail.
Reliable transportation and ability to travel between Alfred cafe locations.
Flexibility to accommodate training and operational needs, including weekends or adjusted schedules.

Responsibilities

Lead Barista Basics classes and facilitate hands-on training in cafe and training lab environments.
Conduct Barista Skills Assessments to evaluate and certify team members in beverage preparation and execution.
Deliver structured instruction on hospitality, beverage preparation, food safety, operational procedures, and Alfred brand standards.
Provide real-time coaching, constructive feedback, and practical demonstrations.
Reinforce consistency in beverage quality, presentation, customer service, safety, and sanitation.
Support the introduction of new menu items, seasonal beverages, and food programs through hands-on training and education.
Partner with cafe leadership to coordinate new-hire training, onboarding schedules, and transitions into daily cafe operations.
Evaluate trainee progress, identify skill gaps, and communicate performance feedback and development recommendations to cafe leadership.
Mentor team members seeking additional training, skill development, or certification.
Provide ongoing coaching on Alfred's operational and hospitality standards across cafe locations.
Support cafe operations and provide in-cafe shift coverage as needed.
Collaborate with the Training Manager to evaluate training effectiveness and identify opportunities to strengthen programs and resources.
Prepare, organize, and distribute training materials.
Maintain accurate training records, certification results, knowledge assessments, and employee development progress.
Collect and analyze training feedback, assessment results, and in-cafe observations to identify learning gaps and recommend improvements.
Support updates to training materials, curriculum, and procedures as operations and offerings evolve.