Training Coordinator - Orlando (On-Site)

ENDEAVORS•Orlando, FL

42d•Onsite

About The Position

The Training Coordinator provides leadership and oversight for staff development across the Disaster Case Management (DCM) program. The role ensures staff are trained in DCM standards, FEMA guidelines, and organizational procedures, and promotes professionalism, accountability, and continuous learning. The coordinator manages, designs, delivers, and evaluates training programs and maintains accurate, current, and accessible training materials. The role also coordinates with program leadership to ensure new hires receive required training during onboarding. The position is based on-site in Orlando, Florida. It is full-time, on the day shift, with a stated salary range of $26.00–$26.00. The role may require up to 10% travel within a multi-county region and availability to work nights, weekends, and holidays as required.

Requirements

Bachelor’s or Master’s degree in Social Services, Education, Training & Development, or a related field; equivalent work experience is accepted.
At least 3 years of instructional design, training coordination, or staff development experience.
Valid driver’s license with a clear record.
Daily use of a vehicle without prior notice.
Must pass criminal background checks.
Must be available to work nights, weekends, and holidays as required.

Nice To Haves

Experience in Disaster Case Management or FEMA-related programs is strongly preferred.

Responsibilities

Assess training needs for new hires and existing staff across DCM program areas, identify training opportunities, and develop annual and individualized training plans.
Collaborate with managers and subject matter experts on instructional design and curriculum development.
Coordinate and maintain accurate, current training materials aligned with FEMA and DCM standards, reviewing and updating them quarterly or when policies change.
Coordinate with leadership and HR to ensure new hires have access to required onboarding and training materials on Day 1.
Facilitate training through classroom instruction, virtual learning, and on-the-job coaching.
Assess training effectiveness and staff competency, and track participant satisfaction, knowledge retention, and field application.
Promote professionalism, accountability, and compliance; provide one-on-one coaching to staff with performance or compliance challenges; and mentor supervisors in training implementation and leadership practices.
Maintain complete, up-to-date training records and use an LMS and other platforms to track training delivery and outcomes.
Use feedback loops to continuously improve training programs.
Model professionalism and customer service in training efforts, placing the child, family, Veteran, or client first, and uphold the organization's mission.