Training & Compliance Manager

Menzies Aviation•Sacramento, CA

About The Position

The Training and Compliance Manager serves as a functional trainer and administers field station training programs for Fuel Farm operations through classroom, hands-on, and verbal instruction. The role supports management on safety, security, and education matters through training programs, and proactively promotes a safety-first culture by introducing safe working procedures consistent with Menzies Aviation policies and procedures. The manager develops and maintains training programs that support operational strategy and business objectives, creates engaging learning content, uses training metrics and needs analyses to shape programs, and ensures the accuracy of organizational training statistics. The position also develops a Manager-in-Training program, evaluates learning and skill development, and works with training and operations stakeholders to improve procedures and identify training opportunities. The role includes responsibilities for workplace health, safety, wellbeing, and compliance. The employee is expected to take reasonable care of their own and others’ health and safety and to follow provided training and workplace procedures. The company prohibits substance misuse and conducts regular testing under its Substance Misuse Policy.

Requirements

1–3 years of training administration experience in aircraft fueling and/or Fuel Farm operations.
Experience leading and designing web meetings, learning management systems, and event platforms.
Ability to set priorities, meet deadlines, and manage multiple tasks.
Correct use of English grammar, spelling, punctuation, and vocabulary.
Strong working knowledge of Microsoft Office applications; experience with Excel, Word, and PowerPoint is required.
Learning Management System experience is required.
Excellent interpersonal and communication skills.
Strong team management, collaboration, and facilitation skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write technical reports and correspondence.
Ability to read, analyze, and interpret general business periodicals, FAA requirements, NFPA 407, Menzies GOM, OSHA standards, and government regulations.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the public.
Valid state driver’s license.
Ability to obtain required security clearances and driving authorization from the local airport authority.
Must pass all required pre-employment testing.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Update, design, and develop training and management programs that support the operational strategic plan and business objectives.
Oversee, maintain, and update effective training programs for all levels of operations.
Design content to inspire, educate, and engage employees.
Use training metrics to build programs and complete training needs and gap analyses.
Generate, compile, maintain, and ensure the accuracy of organizational training statistics.
Develop and roll out a Manager-in-Training program; measure achievement of learning objectives, validate skill and knowledge development, and assess cultural fit.
Model the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Ensure training provides customer service that meets or exceeds company standards and customer expectations.
Liaise with training and operations stakeholders to develop and enhance procedures and identify training opportunities in areas including manpower planning, soft skills, and operational programs.
Take reasonable care of personal health, safety, and wellbeing, and that of others, in accordance with provided information, training, and workplace health and safety rules or procedures.
Assist in investigating accidents, injuries, and near misses; help prepare materials and evidence for hearings, lawsuits, and insurance investigations; evaluate root causes and recommend corrective action.
Perform other training duties as assigned by the Director of Training and Compliance.