Training Assistant

DSV•Salt Lake City, UT

9d•Onsite

About The Position

The Operations Training Assistant coordinates and facilitates training activities at the site in support of DSV’s overall training strategy. The role serves as an ongoing educational and training resource to ensure facility employees receive the instruction needed to perform their jobs effectively. The position is based at DSV’s Salt Lake City, Utah location in the Solutions division and is full time. The Training Assistant coordinates the facility’s training curriculum, prepares and delivers training sessions using established materials and timelines, monitors on-the-job training, and coaches employees and trainers. The role works with the Training Manager, Director, and Human Resources to identify training gaps, responds to training-related requests and questions, and may assist with or conduct associate orientations. Training for associates must be documented and tracked. Other duties may be assigned, and overtime may be required as dictated by business needs. The position has no supervisory responsibilities. Work takes place in a warehouse environment with temperatures that may range from mild to moderate across warmer and colder months. Noise is usually low to moderate, and exposure to fumes, airborne particles, or toxic or caustic chemicals is rare.

Requirements

High school diploma or GED.
Proficiency with Microsoft Office.
English reading, writing, and verbal communication skills.
Intermediate-level mathematical skills.
Working knowledge of field operations and/or training principles.
Software skills, including use of Microsoft Office software and web-based applications.
Verbal and written communication skills to communicate with varied audiences and effectively instruct employees on processes and practices.
Presentation skills to facilitate training and/or deliver informational sessions to groups or individuals.
Time management and organizational skills to manage multiple processes, prioritize workload, plan resources, meet deadlines and goals, and respond to day-to-day functional needs.
Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
Ability to mentor, coach, and act as a knowledge resource to other employees.
Ability to work in warehouse temperatures that may range from mild to moderate during warmer and colder months.
Ability to meet the physical demands described: occasional bending; frequent walking and standing; constant sitting; lifting, carrying, pushing, or pulling 11–20 pounds; and reaching above the shoulder, squatting, or kneeling.

Nice To Haves

Bachelor’s degree in Education, Communications, Business Administration, Business Management, or a related field.
Previous experience in a logistics, distribution, or relevant environment.
Current or prior experience using a WMS.
Current or prior experience using an RF Scanner.
Spanish bilingual skills.

Responsibilities

Coordinate the training curriculum for all employees at the facility.
Prepare and execute training sessions using established materials and within established timelines.
Monitor employees’ ongoing on-the-job training, demonstrating proper training as needed and guiding Warehouse Associate Trainers, Team Leads, Supervisors, and Managers on effective training methods.
Provide training, follow-up coaching, and feedback to Warehouse Associate Trainers, Team Leads, Supervisors, and Managers based on individual needs and development opportunities.
Work with the Training Manager, Director, and Human Resources to determine training gaps.
Respond to requests for and questions about training initiatives in a timely manner.
Conduct or assist with Warehouse Associate and Temporary Associate orientation sessions, as needed.
Document and track associate training.
Perform other duties as assigned.
Work overtime as dictated by business needs, whether mandatory or voluntary.