Training Assistant

DSV•Clarksville, TN

11d

About The Position

The Operations Training Assistant coordinates and facilitates training activities at the Clarksville, Tennessee site in support of DSV’s overall training strategy. The role serves as an ongoing educational and training resource to help facility employees receive the training needed to perform their jobs effectively. The assistant coordinates employee training curricula, prepares and delivers training sessions using established materials and timelines, and monitors on-the-job training. The role demonstrates effective training practices and guides and coaches Warehouse Associate Trainers, Team Leads, Supervisors, and Managers. It also works with the Training Manager, Director, and Human Resources to identify training gaps, responds to training-related questions and requests, may support associate orientation, and documents and tracks training. The position has no supervisory responsibilities.

Requirements

High school diploma or GED.
Proficiency with Microsoft Office and web-based applications.
English reading, writing, and verbal communication skills.
Intermediate-level mathematical skills.
Working knowledge of field operations and/or training principles.
Verbal and written communication skills to communicate with various audiences and instruct employees on processes and practices.
Presentation skills to facilitate training or deliver informational sessions to groups or individuals.
Time-management and organizational skills to manage multiple processes, prioritize workload, plan resources, meet deadlines and goals, and respond to day-to-day needs.
Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective solutions.
Ability to mentor, coach, and serve as a knowledge resource to other employees.

Nice To Haves

Bachelor’s degree in Education, Communications, Business Administration, Business Management, or a related field.
Previous experience in a logistics, distribution, or relevant environment.
Current or prior experience using a WMS.
Current or prior experience using an RF Scanner.
Spanish bilingual ability preferred.

Responsibilities

Coordinate the training curriculum for all facility employees.
Prepare and execute training sessions using established materials and timelines.
Monitor on-the-job training and demonstrate proper training practices as needed.
Guide Warehouse Associate Trainers, Team Leads, Supervisors, and Managers on effective training methods.
Provide training, follow-up coaching, and feedback based on individual needs and development opportunities.
Work with the Training Manager, Director, and Human Resources to determine training gaps.
Respond to requests and questions about training initiatives in a timely manner.
Conduct or assist with Warehouse Associate and Temporary Associate orientation sessions as needed.
Document and track associate training.
Perform other duties as assigned.