Training & Onboarding Coordinator- Spanish Bilingual

SERENITY HOME HEALTH CARE • Chicago, IL

3d • $20 - $22

About The Position

The Training and Onboarding Coordinator contacts interested applicants and caregivers, explains the hiring process, and schedules interview and training appointments. The role executes training and onboarding processes and contacts caregivers about required compliance certifications and recertifications. The position calls for strong organization, attention to detail, interpersonal skills, and customer service aptitude.

Requirements

• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Great communication skills.
• Proficient computer literacy.
• CNA or caregiver experience.
• High school diploma or equivalent.
• 24-hour Online Caregiverlist training certificate.
• Past experience in intake or medical office administration.

Responsibilities

• Welcome individuals, clients, applicants, and caregivers to the company.
• Train individuals, complete admissions paperwork, and enter information digitally.
• Schedule appointments for consultations and intake procedures.
• Answer phone and email inquiries.
• Professionally address client, applicant, and caregiver complaints or concerns.
• Perform clerical work such as filing, copying, or faxing.
• Participate in the distribution of bi-weekly checks.
• Comply with company regulations and policies.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED