Training and Development Manager-Onsite

Cache Creek Casino Resort•Brooks, CA

11d•Onsite

About The Position

The Training & Development Manager leads Cache Creek Casino Resort’s learning, talent development, and organizational effectiveness strategy. The role designs and delivers programs that build capability, strengthen leadership, and support business performance, partnering with leaders across the organization to identify development opportunities and align learning initiatives with strategic priorities. The manager fosters continuous learning, growth, and accountability and leads training, leadership development, change management, and performance improvement initiatives that support employee engagement, operational excellence, and workforce readiness. The position oversees employee training programs and the enterprise Learning Management System (LMS), evaluates program effectiveness, manages training resources and budgets, and maintains records and reports. It also leads cross-functional projects, supports organizational change and succession planning, and supervises employees on the Training & Development team. The role is onsite and requires a Cache Creek Casino Tribal Gaming License and a minimum age of 21.

Requirements

Bachelor’s degree and five years of related experience and/or training in Human Resources, Learning & Development, Organizational Development, Leadership Development, Project Management, or a related area, including three years supervising direct reports; or an equivalent combination of education and experience.
Experience working in large, complex, and diverse organizations.
Must be at least 21 years of age.
Advanced knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Experience administering Learning Management Systems (LMS), Human Resources Information Systems (HRIS), virtual learning platforms, survey and evaluation tools, and reporting applications.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, circumference, and volume, and apply basic algebra and geometry concepts.
Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret varied instructions and deal with abstract and concrete variables.
Cache Creek Casino Tribal Gaming License.
Ability to perform essential duties with or without reasonable accommodation.
While performing the job, regularly talk or hear; frequently sit and use hands to finger, handle, or feel; occasionally stand, walk, reach with hands and arms, and lift and/or move up to 25 pounds; close vision is required.

Nice To Haves

Desired skills include intellectual rigor, outstanding problem-solving skills, leadership, initiative, empathy, influence skills, process consulting, facilitation, program design and implementation, and project management.

Responsibilities

Develop and implement the organization’s learning and development strategy in alignment with business goals.
Design and execute programs in performance improvement, organizational and leadership development, change management, and competency development.
Design, oversee, and continuously improve onboarding, safety, compliance, operational, and professional development training programs.
Build leadership development programs for frontline supervisors, mid-level managers, and senior leaders.
Assess training effectiveness using data and implement improvements that address employees’ diverse learning needs.
Oversee the creation of e-learning modules, in-person workshops, and other instructional resources.
Partner with internal stakeholders to identify skill gaps and development opportunities and develop targeted training solutions.
Conduct periodic organizational training needs assessments with management and employees.
Build organizational readiness and capacity through staff development, retention and engagement strategies, and succession planning.
Partner with Executive Leadership and Management to identify high-potential employees and support their professional development and advancement.
Support change management through impact analysis, stakeholder identification, and communication planning.
Research available training programs, materials, and resources and customize them to meet company specifications.
Identify, coordinate, manage, and evaluate external training sources, vendors, consultants, instructors, and programs.
Select, negotiate, monitor, and manage training contracts and serve as a liaison with training consortiums.
Manage training expenditures, resources, budgets, schedules, learning objectives, results, and effectiveness; maintain training records and prepare regular status reports.
Develop practices to collect metrics and monitor and analyze trends, risks, opportunities, and process effectiveness.
Direct and administer all aspects of the enterprise Learning Management System, including system administration and configuration.
Maintain confidentiality of sensitive employee and organizational information.
Directly supervise Training & Development team employees, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.