Trainer

Planet Fitness - Baseline Fitness•Altoona, IA

13d•Onsite

About The Position

The Trainer is responsible for running Planet Fitness’s PE@PF group fitness program. The role supports new members in achieving their fitness goals by designing a simple workout program and teaching them how to use equipment properly and safely. The Trainer also assists with front desk activities, member questions, and maintaining the club’s cleanliness and appearance.

Requirements

Honesty and a strong work ethic.
Strong communication and organizational skills.
A passion for fitness and health.
Punctuality and reliability.
Exceptional customer service skills and the ability to interact positively and professionally with members and co-workers while exceeding member expectations.
Strong listening skills and the ability to empathize and problem-solve.
Ability to demonstrate diplomacy in all interactions and use appropriate behavior and language.
Completed fitness trainer certification.

Responsibilities

Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
Consult with members about their fitness goals and instruct them on proper and safe equipment use.
Develop creative and unique ways to promote PE@PF class sign-ups.
Create bi-weekly updates featuring a variety of exercises.
Meet class requirements based on club size and member traffic.
Assist with front desk activities, including answering phones, checking members into the system, signing up new members, taking potential members on tours, and updating member account information.
Respond to member questions and concerns in a timely and professional manner, escalating them to a Team Lead, MIT, or Club Manager as needed.
Help maintain the neatness, cleanliness, and appearance of the club.