Trainer, Ramp Services
About The Position
The Trainer, Ramp Services provides hands-on instruction for Envoy Initial Ramp Training and must be proficient in the work locations and fleet-service-clerk duties covered by the training. The role teaches aircraft ground-handling functions, including dispatching aircraft with Lektro Tug units, and supports new hires through orientation and classroom instruction. Training takes place on the airfield in all weather conditions. The trainer completes training modules, daily logs, and monitoring forms while following EGOM, Envoy rules, regulations, and safety policies. The position requires teamwork, initiative, critical thinking, prioritization of competing work and deadlines, and the ability to work with minimal supervision while reporting regularly and on time.
Requirements
- At least 18 years of age.
- High school diploma, GED, or international equivalent.
- Valid, unexpired, and unsuspended state driver's license; some restrictions may disqualify candidates.
- Ability to select, train, guide, and motivate employees.
- Ability to handle multiple projects concurrently.
- Working knowledge of PCs and software applications.
- Demonstrated verbal and written communication skills.
- Ability to read, write, fluently speak, and understand English.
- Legal right to work in the United States.
- Ability to show initiative and critical-thinking skills.
Nice To Haves
- College degree preferred.
Responsibilities
- Provide hands-on instruction for Envoy Initial Ramp Training.
- Be proficient in all work locations performed by fleet service clerks.
- Teach aircraft ground-handling functions, including dispatch of aircraft with Lektro Tug units.
- Follow all EGOM and Envoy rules, regulations, and safety policies.
- Orient new-hire employees and assist with classroom instruction.
- Complete training modules, daily logs, and monitoring forms for new-hire employees.
- Conduct training on the airfield under all weather conditions.
- Work as part of a team and prioritize work and projects to meet competing deadlines.
- Work with minimal supervision, report regularly and on time, and demonstrate self-motivation.
Benefits
- Employee flight privileges within the American Airlines global network.
- Training and development programs.
- Comprehensive health and life benefits, subject to location.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
