GRR Ramp Services Supervisor

Swissport International AG•Grand Rapids, MI

About The Position

The Ramp Services Supervisor efficiently manages and directs ramp activities to deliver high-quality products and services to customers. The role supervises staff, maintains safety and performance standards, and supports quality, health, safety, and environmental activities at the station, with the objective of reducing employee injuries and aircraft and equipment damage. The position involves working in all weather conditions and on a flexible schedule that includes evenings, weekends, and holidays. The stated pay rate is $21.00 per hour.

Requirements

Minimum one year of experience in ramp service or a related field.
Ability to work in a team environment.
Knowledge of Ground Service Equipment operation.
Strong organizational and multitasking skills.
Effective verbal and written communication skills.
Ability to work in all weather conditions.
Valid unrestricted Provincial Driver's License, DA, and Transport Security Clearance.
Flexible work schedule, including evenings, weekends, and holidays.

Nice To Haves

High School Diploma or equivalent preferred.

Responsibilities

Supervise and manage staff to deliver excellent customer service.
Maintain applicable safety and performance standards.
Develop and build good relations with customers and airport authorities.
Report irregularities and take appropriate action.
Participate in and contribute to internal and customer meetings.
Conduct daily shift briefings.
Conduct safety meetings and briefings.
Liaise with OCC regarding daily workforce requirements.
Perform daily and weekly audits.
Build and maintain good management and workforce relations.
Ensure workforce adherence to company policies and procedures.
Perform other duties as assigned.
Be responsible for station Quality, Health, Safety, and Environmental activities, with the objective of reducing employee injuries and aircraft and equipment damage.