Line & Ramp Services Agent

Jet Aviation•Saint Louis, MO

3d•Onsite

About The Position

Jet Aviation is hiring a Line and Ramp Agent to support aircraft, crews, and passengers at its on-site, concierge-style Fixed Based Operator (FBO) in St. Louis, Missouri. The role supports airport operations by handling aircraft ground services and providing attentive service to passengers and crews in a fast-paced, safety-focused environment. The position involves working outdoors and adapting to changing operational needs and weather conditions. The operation runs 24 hours a day, seven days a week. The initial assignment is the third shift, 10 p.m. to 6 a.m., with possible schedule changes as business needs evolve. Training is expected to last approximately four to six weeks; hours may differ during training before the employee transitions to the assigned shift. This is a non-exempt position with a baseline pay range of $18–$20 per hour, equivalent to $37,000–$41,000 annually, plus a performance-based bonus opportunity of up to 5% of annual salary. Overtime is paid for hours worked over 40 in one week.

Requirements

High school diploma, GED, or equivalent education.
Valid driver’s license.
Basic English communication skills at B1 level or above.
Courteous and respectful attitude and a reliable work ethic.
Ability to work flexible hours in a 24/7 operation and adapt to operational needs.
Ability to handle an active, on-the-move role and work outdoors in all types of weather.
Strong attention to quality and customer service.
Ability to remain calm under pressure.
Willingness to work the initial third shift, 10 p.m. to 6 a.m.
Ability to meet the role’s physical demands, including regularly lifting or moving up to 25 pounds.

Nice To Haves

At least one year of mechanical experience preferred.
Direct line and ramp experience preferred, but not required.

Responsibilities

Safely handle aircraft ground operations, including fueling, towing, marshalling, pushback, and aircraft movement support.
Assist passengers and crews with luggage, cargo, transportation, and amenities.
Operate ground support equipment, including GPU, water, and lavatory service equipment.
Provide porter services and transport crew members and passengers.
Maintain facilities, equipment, supplies, and customer areas to high standards of safety, quality, and cleanliness.
Assist with catering items, ice, and coffee, and perform cleaning duties.
Follow safety procedures and participate in safety and quality programs.
Promptly report hazards, near misses, and unusual occurrences.

Benefits

Overtime pay for hours worked over 40 in one week.
Holiday pay and paid time off, including three floating holidays.
401(k) with a dollar-for-dollar match up to 6%.
General Dynamics employee discounts.
Medical, dental, and vision insurance options for employees and eligible family members.
Paid sick time.
Employee Assistance Program.
Wellness programs and health awards.
Annual merit increase opportunity.
Annual performance-based bonus potential of up to 5%.
Tuition reimbursement for approved continuing education pursuits.
Health savings and flexible spending accounts.
Short-term and long-term disability insurance.
Life insurance.