Seasonal Line & Ramp Agent

Jet Aviation•Bozeman, MT
•Onsite

About The Position

Jet Aviation is hiring a Seasonal Line & Ramp Agent for its on-site Fixed Based Operator (FBO) location in Bozeman, Montana. The role supports aircraft, crews, and passengers in a fast-paced airport operation, with a focus on safety, precision, teamwork, and customer service. The agent works with clients, passengers, crew, and other FBO team members to support smooth flight operations and provide an exceptional experience. This is a seasonal, part-time position scheduled from 8:00 a.m. to 1:00 p.m., Thursday through Sunday. The schedule may change with operational needs. Training is expected to last approximately 4–6 weeks; training hours may differ from the assigned shift, after which the employee transitions to the scheduled shift. The stated hourly rate is $23.00, described in the posting as equivalent to $47,000 annually. The work involves active outdoor and indoor duties, including aircraft ground operations, passenger and crew assistance, facility and equipment upkeep, and participation in safety and quality programs. Employees may work in heavy maintenance areas and upscale customer areas, in varying weather and seasonal temperatures, and around aircraft noise, vibration, and occasional fuel fumes.

Requirements

  • High school diploma, GED, or equivalent education.
  • Valid driver's license and a strong sense of responsibility.
  • Basic English communication skills at B1 level or above.
  • Courteous, respectful attitude and reliable work ethic.
  • Willingness to work flexible hours and in all types of weather.
  • Ability to handle the demands of an active, on-the-move role.
  • Strong eye for quality and natural focus on customer service.
  • Ability to remain calm under pressure.
  • Enjoys working outdoors and takes pride in doing things right.

Nice To Haves

  • At least one year of mechanical experience is preferred.
  • Direct line and ramp experience is preferred but not required.

Responsibilities

  • Safely perform aircraft ground operations, including fueling, towing, marshalling, and use of ground support equipment.
  • Assist passengers and crews with luggage, transportation, and amenities, providing excellent customer service.
  • Maintain facilities, equipment, and supplies to high standards of safety, quality, and cleanliness.
  • Follow safety procedures and promptly report hazards, near misses, issues, or unusual occurrences.
  • Provide porter services by delivering luggage and cargo and transporting crew and passengers.
  • Assist with aircraft movements, including towing, pushback, marshalling, and disconnecting.
  • Operate ground support equipment, including GPU, water, and lavatory services, carefully and precisely.
  • Restock and clean items and areas, including catering items, ice, and coffee.
  • Participate actively in safety and quality programs.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Matching 401(k)
  • Health savings and flexible spending accounts
  • Short-term and long-term disability insurance
  • Life insurance
  • Employee assistance programs
  • Health and wellness awards
  • Paid time off
  • Tuition reimbursement
  • Employee discounts
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