Line & Ramp Services Agent

Jet Aviation•Cahokia, IL

4d•$37,000 - $41,000•Onsite

About The Position

Jet Aviation is hiring a Line and Ramp Services Agent to support aircraft, crews, and passengers at its on-site Fixed Based Operator (FBO) in St. Louis, Missouri. The role is central to airport operations and requires safe, precise aircraft handling and attentive customer service in a fast-paced environment. The agent works closely with clients, passengers, crew, and other team members, supported by safety, training, operations, and management resources. The position operates within a 24-hour, seven-day-a-week aviation operation. The initial assignment is the overnight third shift, 10 p.m. to 6 a.m., with the possibility of changes as business needs evolve. Training is expected to last approximately four to six weeks, during which hours may differ from the assigned shift. This is an active, on-the-move role performed outdoors in all types of weather and across both heavy maintenance and upscale customer environments. Work may involve aircraft noise, vibration, occasional fuel fumes, and seasonal temperature extremes. The role requires frequent standing, walking, or sitting; occasional climbing, balancing, kneeling, crouching, or crawling; and regularly lifting or moving up to 25 pounds.

Requirements

High school diploma, GED, or equivalent education.
Valid driver’s license.
Basic English communication skills at B1 level or above.
Courteous and respectful attitude and reliable work ethic.
Willingness to work flexible hours in a 24/7 operation and in all types of weather.
Ability to handle the demands of an active, on-the-move role and work outdoors.
Strong attention to quality and customer service.
Ability to remain calm under pressure.
Ability to meet the role’s physical demands, including regularly lifting or moving up to 25 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust and focus.

Nice To Haves

At least one year of mechanical experience is preferred.
Direct line and ramp experience is preferred but not required.

Responsibilities

Safely handle aircraft ground operations, including fueling, towing, marshalling, pushback, and related aircraft movements.
Provide porter services and assist passengers and crews with luggage, cargo, transportation, and amenities.
Operate ground support equipment, including GPU, water, and lavatory service equipment, with care and precision.
Maintain facilities, equipment, supplies, and work areas to high standards of safety, quality, and cleanliness.
Assist with catering items, ice, coffee, and cleaning duties.
Follow safety and quality procedures and participate in safety and quality programs.
Promptly report hazards, near misses, issues, and unusual occurrences.
Deliver courteous, high-quality service to clients, passengers, and crew.

Benefits

Hourly pay with overtime paid for hours over 40 in one week.
Holiday pay and paid time off, including three floating holidays.
401(k) with a dollar-for-dollar match up to 6%.
General Dynamics employee discounts.
Medical, dental, and vision insurance options for employees and eligible family members.
Paid sick time.
Employee Assistance Program.
Wellness programs and health awards.
Annual merit increase opportunity.
Annual performance-based bonus potential up to 5%.
Tuition reimbursement for approved continuing education pursuits.
Health savings and flexible spending accounts.
Short-term and long-term disability insurance.
Life insurance.