Line & Ramp Services Agent

Jet Aviation • Teterboro, NJ

5d • $23 - $24 • Onsite

About The Position

Jet Aviation is hiring a Line & Ramp Services Agent for its on-site, concierge-style Fixed Based Operator (FBO) in Teterboro, New Jersey. The role supports aircraft, crews, and passengers in a fast-paced airport operation, working closely with clients and team members to deliver safe, precise operations and exceptional service. The position is part of an operation that runs 24 hours a day, seven days a week. The initial assignment is B shift, 3:00 p.m.–11:00 p.m., with possible schedule changes as business needs evolve. Training is expected to last approximately four to six weeks; training hours may differ from the assigned shift.

The agent handles aircraft ground operations, provides customer assistance and transportation, and helps maintain facilities, equipment, and supplies. The role requires a safety-first approach, adherence to procedures, and prompt reporting of hazards or issues. The posted hourly pay range is $23.00–$24.00, plus potential for a performance-based annual bonus of up to 5%. Overtime is paid for hours worked over 40 in one week, according to the benefits information.

Requirements

• High school diploma, GED, or equivalent education.
• Valid driver’s license.
• Basic English communication skills at B1 level or above.
• Courteous, respectful attitude and reliable work ethic.
• Willingness to work flexible hours and in varied weather conditions.
• Ability to handle the demands of an active, on-the-move role.
• Strong attention to quality and customer service.
• Ability to remain calm under pressure.
• Enjoys working outdoors and takes pride in doing work correctly.

Nice To Haves

• At least one year of mechanical experience is preferred.
• Direct line and ramp experience is preferred, but not required.

Responsibilities

• Refuel and defuel aircraft while following aircraft-specific fueling requirements.
• Tow aircraft and disconnect aircraft services as required.
• Use hand signals to guide aircraft during arrivals and departures.
• Provide aircraft services using ground support equipment, including GPU operations, lavatory carts, and associated emptying procedures.
• Communicate with employees and crew by radio to support operations and customer service.
• Assist with aircraft ice, coffee, catering, and other services.
• Transport customers and pilots to and from aircraft, hotels, restaurants, and other airport locations using a courtesy van or bus.
• Assist passengers and crew with luggage, transportation, and amenities.
• Clean aircraft and hangars as needed.
• Perform general groundskeeping and housekeeping, including grass cutting, weeding, and picking up trash.
• Maintain facilities, equipment, and supplies to high safety, quality, and cleanliness standards.
• Follow safety procedures and promptly report hazards or issues.
• Perform other duties as assigned.

Benefits

• Hourly base pay of $23.00–$24.00.
• Performance-based annual bonus potential up to 5%.
• Overtime pay for hours worked over 40 in one week.
• Holiday pay.
• Paid time off, including three floating holidays.
• 401(k) with a $1-for-$1 match up to 6%.
• General Dynamics employee discounts.
• Medical, dental, and vision insurance options.
• Paid sick time.
• Employee Assistance Program.
• Wellness programs and health awards.
• Annual merit increase opportunity.
• Tuition reimbursement for approved continuing education.
• Health savings and flexible spending accounts.
• Short-term and long-term disability insurance.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED