Trainer and Customer Enablement Specialist

Booz Allen Hamilton•Ashburn, VA

1h•$53,000 - $108,000•Hybrid

About The Position

Lead a team of trainers to develop and deliver training programs for law enforcement mission clients. Provide stand-up classroom or virtual instruction based on client needs. Design and conduct training and development programs to improve individual and organizational performance. Analyze training needs and create tailored training plans and content for large law enforcement clients.

Requirements

At least 4 years of experience in a professional work environment.
Experience conducting virtual and in-person training to prepare users to maximize retention and minimize retraining.
Ability to travel up to 1 week per month to CONUS locations.
Ability to develop, establish, document, and conduct IT knowledge enhancement training for all users.
Ability to develop content for training plans, computer-based training, and training materials.
Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
Bachelor’s degree.

Nice To Haves

Experience with instructor guides, training manuals, reference guides, handouts, and course critique forms.

Responsibilities

Lead a team of trainers in developing and delivering training programs for law enforcement mission clients.
Provide classroom or virtual instruction based on needs.
Design and conduct training and development programs to improve individual and organizational performance.
Analyze training needs and provide tailored training plans and content for large law enforcement clients.
Develop, establish, document, and conduct IT knowledge enhancement training for all users.
Develop content for training plans, computer-based training, and training materials.