Trainee Sales Manager

Service Corporation International•San Juan, PR

About The Position

The Trainee Sales Manager coaches and develops sales staff to achieve monthly revenue goals and conversion targets. The role develops team members’ prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contract skills, and provides guidance on resolving customer service issues. The manager also shadows Sales Directors and Sales Managers in business meetings to learn about marketing and financials. The position reviews sales contracts for compliance, uses CRM systems to identify and assign warm leads, and collaborates with marketing and sales management on campaigns, target audiences, and advertising to grow market share. It develops annual sales plans for each associate and supports efficiency improvements and organizational change. The role also focuses on people development, including building a reliable team, supporting career growth, giving constructive feedback, screening and hiring or promoting staff, assessing performance for pay increases and advancement, and training employees on processes, procedures, and controls.

Requirements

High school diploma or GED.
At least four years of sales experience focused on outside or inside direct-to-consumer sales, with a proven record of exceeding sales goals and conversion ratios.
Current Series 6 or Series 7 license in the operating state, or ability to obtain one within six months of employment.
Valid state driver’s license with an acceptable driving record.
Leadership qualities and skills.
Professional written and verbal communication skills, including influencing and public speaking.
Comfort with in-home sales and conducting group presentations.
Ability to work with and communicate with remote stakeholders.
Positive attitude, motivation to continually develop industry and business knowledge, and high self-motivation.
Process- and results-oriented approach, including moving projects forward by removing obstacles and exploring alternatives.
Cognitive ability to reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and apply learning to new situations.
MS Office Suite skills.
Ability to work beyond standard hours as needed and travel locally up to 25%.
Ability to work indoors or outdoors in all seasons and weather conditions; frequent local and/or multiple-location travel is required.
Ability to stand for up to six hours per day, sit for up to six hours per day, and frequently climb stairs.
Manual dexterity for paperwork and use of calculators, computers, and phones; ability to lift, push, and pull up to 20 pounds.

Nice To Haves

Associate degree in a related discipline.
Experience and proficiency using CRM databases and Salesforce.com.
Experience and proficiency with electronic sales contracts.
Experience in the funeral services industry.

Responsibilities

Achieve monthly revenue goals and conversion ratios.
Develop sales staff skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts; communicate expectations and build team capabilities.
Review sales contracts for company-process and regulatory compliance and provide feedback to sales staff.
Use CRM systems to identify and assign warm leads.
Work with marketing and sales management on campaign development, target audiences, and advertising to increase market share.
Develop an annual sales plan for each sales associate, identifying actions that support goal attainment.
Identify and implement solutions to improve efficiency and adapt effectively to organizational changes.
Build a strong, trusting, and reliable team; understand employees’ career aspirations and provide development assignments.
Address issues constructively and provide appropriate, tangible feedback; use a proactive and collaborative management style to support engagement and minimize turnover.
Screen candidates and hire or promote skilled staff; assess staff abilities and recommend pay increases and career advancement.
Train staff on processes, procedures, and controls.
Provide guidance on customer service issue resolution.
Shadow Sales Directors and Sales Managers in business meetings to learn about marketing and financials.