Sales Manager - Trainee

Service Corporation International•Victorville, CA
•$20 - $28•Onsite

About The Position

The Sales Manager - Trainee coaches and develops sales staff to support monthly revenue and conversion goals. The role develops employees’ skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts, and provides guidance on resolving customer service issues. The trainee shadows Sales Directors and Sales Managers in business meetings to learn about marketing and financials. The position also supports sales planning, campaign development, lead assignment, contract compliance, and staff development. It involves local travel, work indoors and outdoors in varied weather, and working beyond standard hours as needed.

Requirements

  • High school diploma or GED.
  • At least four years of sales experience in outside or inside direct-to-consumer sales, with a proven record of exceeding sales goals and conversion ratios.
  • Current Series 6 or Series 7 license in the operating state, or ability to obtain one within six months of employment.
  • Valid state driver’s license with an acceptable driving record.
  • Leadership qualities and skills.
  • Professional written and verbal communication skills, including influencing and public speaking.
  • Comfort with in-home sales and conducting group presentations.
  • Ability to work with and communicate with remote stakeholders.
  • Positive attitude, self-motivation, and drive to continually advance understanding of the industry and business.
  • Process- and results-oriented approach, including removing obstacles and exploring alternatives to keep projects moving.
  • Ability to reason, plan, solve problems, think abstractly, learn quickly and from experience, and apply learning to new situations.
  • MS Office Suite skills.
  • Ability to meet the stated physical demands, including lifting, pushing, or pulling up to 20 pounds.

Nice To Haves

  • Associate degree in a related discipline.
  • Experience using CRM databases and Salesforce.com.
  • Experience with electronic sales contracts.
  • Experience in the funeral services industry.

Responsibilities

  • Achieve monthly revenue goals and conversion ratios.
  • Develop sales staff skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts; establish expectations and communicate them to the team.
  • Review sales contracts for compliance with company processes and regulations, and provide feedback to sales staff.
  • Use CRM systems to identify and assign warm leads.
  • Work with marketing and sales management on campaign development, target audiences, and advertising to increase market share.
  • Develop an annual sales plan for each sales associate, identifying actions that support goal attainment.
  • Identify and implement solutions to improve efficiency and adapt to changes in responsibilities, processes, or work structures.
  • Build a strong, trusting, and reliable team; understand career aspirations and provide developmental assignments and feedback.
  • Address team issues constructively and use a proactive, collaborative management style to support engagement and minimize turnover.
  • Screen candidates and hire or promote staff; assess employee abilities and recommend pay increases and career advancement.
  • Train staff on processes, procedures, and controls.
  • Shadow Sales Directors and Sales Managers in business meetings to learn about marketing and financials.
  • Provide guidance to staff on resolving customer service issues.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts for health care and dependent care.
  • Health Savings Account with company contribution.
  • Sick leave.
  • Short-term disability and long-term disability.
  • Life insurance and dependent life insurance.
  • Voluntary accidental death or dismemberment insurance.
  • SCI 401(k) Retirement Savings Plan with company match.
  • Employee Assistance Program.
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