Sales Manager - Trainee

SCI Shared Resources•Victorville, CA

3d•Onsite

About The Position

The Sales Manager - Trainee coaches and develops sales staff to help attain monthly revenue goals. The role develops team members’ prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contract skills, and provides guidance on resolving customer service issues. The trainee shadows the Sales Director and Sales Managers in business meetings to learn marketing and financials. The position is responsible for sales performance, team development, contract compliance, lead assignment, campaign development, and annual sales planning. It also supports change initiatives and identifies solutions to improve efficiency. People-development duties include building a reliable team, providing developmental assignments and feedback, hiring or promoting staff, assessing performance and advancement, and training employees on processes and controls. The role works indoors and/or outdoors in all seasons and weather conditions, requires local and/or multi-location travel, and requires compliance with the field dress code. Work may extend beyond standard hours as needed; local travel may be up to 25%.

Requirements

High school diploma or GED.
At least four years of sales experience, focused on outside or inside direct sales to consumers, with a proven record of exceeding sales goals and conversion ratios.
Series 6 or 7 license current in the operating state, or ability to obtain one within six months of employment.
Valid state driver’s license with an acceptable driving record.
Leadership qualities and skills.
Professional written and verbal communication skills, including influencing and public speaking.
Comfort with in-home sales and conducting group presentations.
Ability to work with and communicate with remote stakeholders.
Positive attitude, motivation to continually advance understanding of the industry and business, and strong self-motivation.
Process- and results-oriented approach, with the ability to keep projects moving by removing obstacles and exploring alternatives.
Cognitive ability to reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and apply learning to new situations.
MS Office Suite skills.
Ability to work indoors and/or outdoors in all seasons and weather conditions, travel locally and/or to multiple locations, and comply with the field dress code.
Ability to stand for frequent, continuous periods of up to six hours per day; sit continuously for many hours, up to six hours per day; and frequently climb stairs to access buildings.
Manual dexterity for paperwork and use of calculators, computers, and phones; ability to lift, push, or pull up to 20 pounds.
Ability to work beyond standard hours as needed and travel locally up to 25%.

Nice To Haves

Associate degree in a related discipline preferred.
Experience and proficiency using CRM databases and Salesforce.com preferred.
Experience and proficiency with electronic sales contracts.
Experience in the funeral services industry is a plus.

Responsibilities

Achieve monthly revenue goals and conversion-ratio targets.
Develop sales staff in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts.
Set and communicate expectations with the sales team while building employees’ skills.
Provide guidance for resolving customer service issues.
Review sales contracts for compliance with company processes and regulatory requirements, and provide feedback to sales staff.
Use CRM systems to identify and assign warm leads.
Work with marketing and sales management on campaign development, target audiences, and advertising to increase market share.
Develop an annual sales plan for each sales associate, identifying actions that support goal attainment.
Identify and implement innovative solutions to improve efficiencies.
Support change initiatives and adjust effectively to changes in responsibilities, environment, work structures, processes, requirements, or cultures.
Develop a strong, trusting, and reliable team; understand team members’ career aspirations and provide assignments that develop skills or close gaps.
Address issues constructively and provide tangible, appropriate feedback.
Use a proactive, collaborative management style to increase employee engagement and minimize turnover.
Screen internal and external candidates and hire or promote skilled staff.
Assess staff abilities and recommend pay increases and career advancement.
Train staff on processes, procedures, and controls.
Shadow the Sales Director and Sales Managers in business meetings to learn marketing and financials.