Trail Runner

Hotel Equities Group, LLC • Town of Rockland, NY

2d

About The Position

This position provides excellent guest service and cleaning services in cabins and common areas, including sweeping, mopping, dusting, vacuuming, and washing walls, windows, and mirrors. The goal is to ensure guests have a pleasant and comfortable stay.

The role involves preparing cabin interiors for cleaning and staging each cabin’s outdoor space for guests. The position may also involve gathering waste or contaminated materials for disposal in assigned areas, which may include cabins, trails, and common areas. The Trail Runner properly uses and maintains assigned equipment and supplies according to departmental specifications.

This is suited to someone who enjoys cleaning, has close attention to detail, and works well independently. The job requires continuous movement and flexibility in workdays and hours, including weekends and holidays.

Requirements

• Work experience as a Trail Runner or Houseman/Houseperson is required.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.
• The job involves continuous movement and regularly bending, lifting, pushing, pulling, carrying, and moving up to 25–50 pounds.
• Flexibility with workdays and hours, including weekends and holidays.

Nice To Haves

• High school diploma.

Responsibilities

• Provide guest service and clean cabins and common areas, including sweeping, mopping, dusting, vacuuming, and washing walls, windows, and mirrors.
• Prepare cabin interiors for cleaning by removing trash, stripping linens, and restocking cabin provisions.
• Clean and stage cabin outdoor spaces, including the fire pit, campfire kit, Adirondack chairs, and picnic table.
• Clean cabin exteriors, including windows, hitch, and wheels, and remove trash.
• Respond appropriately to guest concerns, complaints, or suggestions and refer them to management when appropriate.
• Gather waste and/or contaminated materials for disposal in assigned areas, which may include cabins, trails, and common areas.
• Properly use and maintain assigned equipment and supplies, including vacuums, chemicals, and cleaning aides, according to departmental specifications.

Benefits

• Medical, dental, and vision coverage.
• Paid vacation.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and Manager Training Program.
• Reduced room rates throughout the portfolio.
• Third-party perks, including movie tickets and attractions.
• 401(k).
• 401(k) matching.
• Employee discount.
• Flexible schedule.
• Flexible spending account.
• Health savings account.
• Life insurance.
• Paid time off.
• Parental leave.
• Professional development assistance.
• Referral program.
• Retirement plan.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed