Traffic Coordinator

Cabinetworks Group•Waconia, MN

6d•$24 - $30

About The Position

The Traffic Coordinator directly supports traffic operations at Cabinetworks Group’s Waconia, Minnesota plant, including booking shipments and preparing shipping paperwork. The role assists with executing and maintaining the company’s Center-Led Logistics and Transportation Program, identifying efficiencies and improvements in plant traffic processes, and communicating with Customer Service, Sales, Marketing, and Operations about issues and opportunities. The coordinator works with Production to close orders and dispatch trucks on time; prepares truck-specific shipping paperwork; handles less-than-truckload and parcel shipments; coordinates last-minute scheduling and address changes; monitors hot shipments; researches lost or damaged products; tracks and archives paperwork; maintains shipping statistics; communicates delays; and supports plant and shipping departments. The role also backs up the Senior Traffic Coordinator, including coordinating trailer inventory, inbound shipments, local drivers and deliveries, customer pickups, and final-mile communications.

Requirements

High school diploma.
Experience in an office setting.
At least 2 years of traffic and shipping experience.
Ability to work cross-functionally with minimal supervision.
Attention to detail.
Excellent customer and client service skills.
Self-motivation.
Demonstrated proactive analytical and problem-solving skills.
Excellent organizational skills.
Working knowledge of Microsoft Excel and Word.

Nice To Haves

Experience in manufacturing and/or with a third-party logistics (3PL) provider.

Responsibilities

Work with Production to ensure orders are closed and trucks leave the plant promptly, including reviewing open-order reports.
Prepare paperwork for truck-specific shipments to support production, loading, and delivery.
Serve as the point person for less-than-truckload shipments and paperwork creation.
Facilitate last-minute plant scheduling and traffic address changes.
Help monitor urgent shipments from plants and communicate with Customer Care and Sales.
Research lost or damaged products by tracing shipments with carriers and final-mile facilities.
Track and archive prior truck paperwork and provide facility shipping statistics to the Traffic Manager.
Communicate traffic-related shipment delays to Customer Care in a timely manner.
Support the plant and shipping departments.
File claims and research missing items.
Serve as the Traffic point person for parcel shipping and rescheduling.
Perform other duties as directed by the Operations, Plant, or Logistics Manager.
Back up the Senior Traffic Coordinator when absent, including updating loaded and empty trailer inventory.
Ensure loaded trailers are picked up on time and according to schedule.
Coordinate local inbound shipments and set up shipments for local drivers.
Schedule deliveries for local drivers.
Monitor customer pickups and notify customers when orders are ready.
Monitor open-order reports and communicate delays when needed.
Serve as the final-mile point of contact for the Final Mile team.