Traffic Coordinator

Cabinetworks Group•Waconia, MN

5d•Onsite

About The Position

The Traffic Coordinator directly supports all traffic operations at Cabinetworks Group’s Waconia, Minnesota plant, including booking shipments and preparing shipping paperwork. The role supports the execution and maintenance of the company’s Center-Led Logistics and Transportation Program and helps develop and maintain plant traffic processes by identifying efficiencies and improvements. The coordinator interfaces as directed with Customer Service, Sales, Marketing, and Operations to communicate issues and opportunities for improvement. The position works with Production to ensure orders are closed and trucks leave on time. It creates truck-specific shipping paperwork, coordinates less-than-truckload (LTL) and parcel shipments, handles last-minute scheduling or address changes, monitors urgent shipments, and communicates traffic-related delays. It also researches lost, damaged, or missing product, files claims, tracks and archives paperwork, and updates shipping statistics for the Traffic Manager. The coordinator supports plant and shipping departments and backs up the Senior Traffic Coordinator, including trailer inventory, inbound shipments, local driver deliveries, customer pickups, open-order monitoring, and serving as a point of contact for the Final Mile team. Cabinetworks Group describes itself as America’s largest privately held cabinetmaker, with more than 6,000 team members across 20 locations, including 15 manufacturing facilities. The position is full-time. The listed wage range is $24.00 to $30.00 per hour, plus an annual bonus.

Requirements

High school diploma required.
Experience in an office-type setting required.
At least 2 years of traffic and shipping experience.
Ability to work cross-functionally with minimal supervision.
Attention to detail.
Excellent customer and client service skills.
Self-motivated.
Demonstrated proactive analytical and problem-solving skills.
Excellent organizational skills.
Working knowledge of Microsoft Excel and Word.

Nice To Haves

Experience working in the manufacturing industry and/or for a third-party logistics (3PL) provider.

Responsibilities

Work with Production to ensure orders are closed and trucks leave the plant in a timely manner.
Review open-order reports.
Produce paperwork for truck-specific shipments to support production, loading, and delivery.
Serve as the point person for LTL shipments and paperwork creation.
Facilitate last-minute plant scheduling and traffic address changes.
Help monitor urgent shipments from plants and communicate with Care/Sales.
Research lost or damaged product by tracing shipments with carriers and final-mile facilities.
Track and archive past truck paperwork.
Update shipping statistics for the facility for the Traffic Manager.
Communicate traffic-related shipment delays to Customer Care in a timely manner.
Support plant and shipping departments, including claims filing and missing-item research.
Serve as the point person for parcel shipping and reschedules.
Perform other duties as directed by the Operations/Plant Manager or Logistics Manager.
Back up the Senior Traffic Coordinator, including updating loaded and empty trailer inventory and ensuring loaded trailers are picked up on time and on schedule.
Coordinate local inbound shipments and local driver shipments.
Schedule deliveries for local drivers.
Monitor customer pickups and notify customers when orders are ready.
Monitor open-order reports and communicate delays when necessary.
Serve as the Final Mile point of contact for the Final Mile team.
Support development and maintenance of plant traffic tasks by identifying efficiencies and improvements.
Interface as directed with Customer Service, Sales, Marketing, and Operations to communicate inefficiencies or improvements.