Traffic Coordinator

OKUMA AMERICA CORPORATION•Charlotte, NC
•Onsite

About The Position

At Okuma America Corporation, the Traffic Coordinator helps ensure machines, options, accessories, and related equipment are delivered accurately, efficiently, and in compliance with domestic and international shipping requirements. The role is a central coordination point for distributors, customers, suppliers, freight carriers, and internal teams, supporting machine shipments, movements, and documentation in a fast-paced environment. The position manages shipment approvals and releases for stock, consignment, lease, trade show, and customer or distributor machines, as well as related options and accessories. It coordinates shipping logistics and documentation, including release paperwork, bills of lading, export documents, shipment records, and communications with carriers, port personnel, and customs brokers. The Traffic Coordinator also manages requests to move machines for consignment, lease, trade shows, showrooms, returns, repossessions, RDT, and machine run-off activities. In addition, the role processes supplier and freight-related purchase orders, monitors costs, and supports payment documentation and recordkeeping.

Requirements

  • At least two years of experience in transportation.
  • Understanding of principles and methods for moving goods by road and air, including relative costs and benefits.
  • Knowledge of U.S. export regulations.
  • Ability to speak and write clearly and effectively with internal and external customers.
  • Ability to manage multiple tasks and priorities.
  • Knowledge of Microsoft Office, specifically Excel and Word.
  • Strong organizational and time-management skills.
  • Strong attention to detail and commitment to accuracy.
  • Ability to work collaboratively with internal and external stakeholders.

Nice To Haves

  • Associate degree in Business Administration, Supply Chain, Logistics, International Business, or a related field; preferred but not required.
  • Experience in logistics, transportation coordination, shipping administration, customer service, or a related role.
  • Experience with domestic and international shipping processes.
  • Familiarity with export documentation, bills of lading, customs requirements, and freight coordination.
  • Proficiency with Microsoft Office applications, particularly Excel and Outlook.
  • Experience with ERP systems, purchasing processes, or inventory management systems.
  • Knowledge of U.S. export regulations as they relate to dual-use items such as machine tools.
  • Knowledge of Japanese export regulations (METI).
  • General knowledge of cost accounting principles.

Responsibilities

  • Administer the approval and release process for machine shipments to distributors and customers.
  • Coordinate shipments of domestic and export stock machines, consignment and lease machines, machines for regional shows and expositions, and options and accessories associated with machine orders or lease programs.
  • Ensure shipment activities are completed accurately and on schedule.
  • Communicate with distributors, customers, suppliers, freight carriers, port personnel, and customs brokers about shipment requirements and schedules.
  • Prepare and process machine shipment release documentation.
  • Generate bills of lading and supporting shipping documents.
  • Prepare export documentation and ensure compliance with applicable shipping regulations and requirements.
  • Maintain accurate shipment records and documentation.
  • Coordinate and track machine movement requests for consignment and lease machines, trade show and showroom machines, return and repossessed machines, and RDT and machine run-off activities.
  • Collaborate with internal departments to execute and document machine movements efficiently.
  • Process supplier purchase orders for options and accessory items associated with machine orders.
  • Coordinate and process purchase orders for freight, rigging, and machine movement expenses.
  • Monitor related costs and assist with payment-processing and recordkeeping documentation.
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