Traffic Coordinator

ACE Hardware•Princeton, IL

10d•$19 - $22

About The Position

The Traffic Coordinator assigns routes for Ace Fleet Drivers, maintains daily and weekly reports, interacts with Ace Retailers to provide information and services, and serves as a point of contact for drivers. The position also handles administrative duties, including Ace Retailer packing lists and bills of lading (BOLs). The role is based in a warehouse/office environment and is scheduled for the third shift, Sunday through Thursday, 10:00 p.m. to 6:30 a.m. It is eligible for a third-shift premium. The coordinator is expected to contribute to a safe, healthy, and injury-free workplace.

Requirements

High school diploma or equivalent.
Excellent computer skills, including required experience with Microsoft Word, Excel, and Outlook.
Customer service experience.
Excellent phone skills and a professional phone presence.
Excellent writing ability.
Expert problem-solving skills, including the ability to interact with customers and follow through quickly to resolve problems.
Ability to work in a warehouse/office environment.
Flexibility to work earlier or later to complete daily tasks.
Self-starter who is motivated and works well independently with little supervision.
Promote workplace safety through personal actions, including proper use of PPE, safe operation of powered equipment, and safe lifting techniques as appropriate to the role.
Actively contribute to a successful safety culture in the facility.

Nice To Haves

Experience with AS400, WMS, and SAP.

Responsibilities

Assign routes for Ace Fleet Drivers.
Maintain daily and weekly reports.
Interact with Ace Retailers, providing information and services.
Serve as a point of contact for drivers.
Perform administrative duties, including preparing Ace Retailer packing lists and bills of lading.
Promote and contribute to a safe and productive workplace.

Benefits

Weekly pay.
Paid time off programs, including vacation, paid sick time, and holiday pay.
Comprehensive health coverage, including medical, dental, vision, disability, and life insurance benefits for employees and dependents.
401(k) retirement savings plan with matching and additional company contributions, subject to eligibility requirements.
Dock to Driver Program covering CDL license and training costs.
Long-term career opportunities across distribution centers and corporate headquarters.
Tuition reimbursement program.
Employee recognition program.
Merchandise discounts on various brands.
Employee Assistance Program with access to therapists, lawyers, financial guidance, elder and childcare assistance, and entertainment ticket assistance.
Adoption cost reimbursement.