Traffic Coordinator

Ace Hardware•Princeton, IL

About The Position

The Traffic Coordinator assigns routes for Ace Fleet Drivers, maintains daily and weekly reports, interacts with Ace Retailers to provide information and services, and serves as a point of contact for drivers. The position also includes administrative duties such as preparing Ace Retailer packing lists and bills of lading (BOLs). This is a third-shift role scheduled Sunday through Thursday, 10:00 p.m. to 6:30 a.m., and is eligible for a third-shift premium. The role works in a warehouse and office environment and requires flexibility to work earlier or later to complete daily tasks.

Requirements

High school diploma or equivalent.
Excellent computer skills.
Experience with Microsoft Word, Excel, and Outlook.
Customer service experience.
Excellent phone skills and professional phone presence.
Excellent writing ability.
Expert problem-solving skills, including the ability to interact with customers and follow through quickly to resolve issues.
Ability to work in a warehouse/office environment.
Flexibility to work earlier or later to complete daily tasks.
Self-starter who is motivated and works well independently with little supervision.
Active participation in contributing to a successful safety culture.

Nice To Haves

Experience with AS400, WMS, and SAP.

Responsibilities

Assign routes for Ace Fleet Drivers.
Maintain daily and weekly reports.
Interact with Ace Retailers, providing information and services.
Serve as a point of contact for drivers.
Perform administrative duties, including preparing Ace Retailer packing lists and bills of lading (BOLs).
Promote and support a safe, healthy, and injury-free workplace, including responsible use of PPE, safe operation of powered equipment, and safe lifting techniques as applicable.

Benefits

Weekly pay.
Paid time off programs, including vacation, paid sick time, and holiday pay.
Newly hired full-time employees receive a one-time prorated allocation of up to 24 vacation hours in their first calendar year, depending on hire month.
Up to 48 hours of paid sick time, or as required by applicable state law.
Up to 9 holidays per year, depending on hire month.
Medical, dental, vision, disability, and life insurance coverage for employees and dependents.
Short-term disability coverage for up to 26 weeks and long-term disability coverage.
401(k) retirement savings plan with a fully vested matching contribution in the first year, plus quarterly and annual discretionary contributions after eligibility requirements are met.
Dock to Driver Program, which pays for CDL license and training.
Tuition reimbursement program.
Employee recognition program.
Merchandise discounts on brands including Weber, Traeger, Yeti, Craftsman, DeWalt, and others.
Employee Assistance Program, including access to therapist and lawyer visits and guidance on financial matters, elder and childcare, and entertainment tickets.
Adoption cost reimbursement.
Third-shift premium eligibility.