Tractor and Warranty Manager

Action Resources•Houston, TX

5d•Onsite

About The Position

The Tractor and Warranty Manager oversees extended tractor repairs, ensures overdue preventive maintenance (PM) services are completed, and maintains communication among vendors, operations, and drivers. The role coordinates with repair vendors, tracks warranty claims, and reviews inspection paperwork for new owner-operators to ensure compliance with company standards. This office-based role includes occasional visits to repair facilities or inspections as needed, with regular interaction with vendors, mechanics, and drivers to resolve repair and maintenance issues.

Requirements

Strong understanding of tractor repair processes, preventive maintenance schedules, and warranty claims.
Excellent communication and organizational skills to coordinate with multiple departments and vendors.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in maintenance tracking systems and basic Microsoft Office applications.

Nice To Haves

Experience in truck maintenance, fleet management, or warranty coordination.

Responsibilities

Manage and track tractor repairs lasting more than one day, ensuring timely completion.
Monitor overdue preventive maintenance services and coordinate with vendors and drivers to schedule required maintenance.
Communicate repair-status updates to operations, dispatch, and drivers to minimize downtime.
Work with vendors to expedite repairs and ensure quality service.
Oversee warranty claims and ensure eligible repairs are covered by manufacturer or extended warranties.
Maintain relationships with dealerships, repair shops, and service providers, negotiating pricing and service quality.
Track and review warranty-related repairs to ensure accurate documentation and cost savings.
Provide regular updates to operations and leadership on tractor repair status and downtime.
Maintain accurate records of repairs, PM schedules, and warranty claims in the maintenance system.
Analyze repair trends and recommend ways to improve efficiency and reduce costs.
Review on-hire inspection paperwork for new owner-operators to confirm compliance with company and DOT regulations.
Ensure required inspections and documentation are completed before tractors are placed into service.
Work with safety and compliance teams to address issues identified during inspections.