TPS Engineer

Applied Materials•Hillsboro, OR

About The Position

Applied Materials is seeking a Hardware Technical Product Support (TPS) Engineer to provide technical support for advanced semiconductor manufacturing equipment. This hardware-focused role centers on troubleshooting, system performance, reliability, upgrades, and continuous improvement. The successful candidate will be a hands-on equipment engineer experienced in resolving complex electromechanical problems and working with engineering, field service, manufacturing, and customer-facing teams. The position is based in Albuquerque, New Mexico; Chandler, Arizona; or Hillsboro, Oregon, and requires travel 50% of the time.

Requirements

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Materials Science, or a related engineering discipline.
Hands-on experience supporting, troubleshooting, installing, or sustaining complex semiconductor equipment.
Demonstrated ability to systematically troubleshoot equipment and perform root-cause analysis.
Ability to read and interpret mechanical drawings, electrical schematics, system diagrams, and technical documentation.
Strong communication skills and ability to work across engineering, field service, manufacturing, and customer teams.

Nice To Haves

Experience supporting semiconductor capital equipment in a field, product support, systems engineering, equipment engineering, or hardware engineering capacity.
Experience with equipment used in Epitaxy (EPI), CVD, PVD, Etch, CMP, Implant, or other wafer fabrication processes.
Experience supporting equipment installations, hardware upgrades, retrofits, or new product introductions.
Demonstrated experience resolving escalated technical issues in customer or production environments.
Experience working directly with design or systems engineering teams to implement hardware improvements.

Responsibilities

Provide technical product support for complex semiconductor manufacturing equipment and hardware.
Troubleshoot and resolve complex equipment issues involving mechanical, electrical, vacuum, gas delivery, thermal, pneumatic, hydraulic, and related subsystems.
Perform root-cause analysis of recurring or difficult hardware problems and drive issues through resolution.
Support installation, qualification, maintenance, repair, upgrades, and modification of semiconductor equipment.
Analyze equipment performance and field issues to identify opportunities to improve system reliability, serviceability, and uptime.
Partner with Systems Engineering, Product Development, Manufacturing, Field Service, and other technical teams to resolve hardware issues.
Provide technical guidance and escalation support to field engineers working on complex equipment problems.
Support new product introductions and the transition of new hardware technologies into customer environments.
Develop and communicate technical solutions, troubleshooting guidance, corrective actions, and best practices.
Work directly with customers and internal stakeholders to understand technical problems and drive timely resolution.
Use equipment data, diagnostic tools, schematics, and engineering documentation to isolate failures and determine corrective actions.
Provide field feedback to engineering teams to influence future hardware improvements and product designs.