Tour Guide (Top of the Rock - Rockefeller Center)
About The Position
Top of the Rock at Rockefeller Center is seeking outgoing, energetic, service-driven Tour Guides for peak-season operations. Tour Guides represent the attraction by greeting and guiding visitors, sharing engaging stories about the Observation Deck, Rockefeller Center, and New York City, and helping ensure guests have a memorable experience. This seasonal opportunity offers experience at a premier New York City destination, with potential consideration for future opportunities based on performance and business needs. The role involves leading groups of 10–25 guests, answering questions, and continually building knowledge of the site and its surrounding history. Guides operate wireless tour equipment and work in indoor and outdoor conditions. The schedule operates Monday through Sunday, with day and mid shifts listed as 7:00 AM–4:00 PM and 4:00 PM–12:00 AM.
Requirements
- Outgoing, enthusiastic, service-driven personality.
- Strong communication skills in English.
- Portuguese and Spanish language skills are required.
- Punctual, reliable, and comfortable leading groups.
- Ability to work flexible shifts, including mornings, evenings, weekends, and holidays.
- Team player with a positive, professional attitude.
- Ability to walk and stand for the majority of the shift.
- Ability to adapt to variable schedules and physical activity throughout the day.
Nice To Haves
- Additional language skills.
- Passion for history, art, architecture, or New York City landmarks.
Responsibilities
- Greet, guide, and register visitors warmly and professionally.
- Lead groups of 10–25 guests safely and confidently.
- Share accurate, engaging stories about the Observation Deck, Rockefeller Center, and New York City.
- Answer guest questions thoughtfully and enthusiastically.
- Continually learn and deepen knowledge of the site and surrounding history.
- Operate wireless tour equipment and adapt to indoor and outdoor conditions.
Benefits
- Career growth opportunities and the opportunity to learn or use a variety of skills.
- Learning and development opportunities.
- Employee recognition programs.
- Paid time off; temporary employees receive a minimum of 1 hour for every 30 hours worked.
- Employee and client referral bonuses are available for current employees.
- Benefit offerings listed include medical, dental, and vision coverage; HCFSA, DCFSA, and HSA; commuter transit and parking pre-tax plans; supplemental life insurance; accident insurance; critical illness insurance; hospital indemnity; legal program; identity theft protection; pet discounts and pet insurance; group home and auto insurance; EAP; short-term disability; life insurance; education discounts; 401(k) with matching; and entertainment discounts. Offerings may vary by role.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
