Retail Associate (Top of the Rock - Rockefeller Center)

SPS North America • New York, NY

5d • Onsite

About The Position

Top of the Rock at Rockefeller Center is seeking seasonal Retail Associates to support peak-season operations at the attraction. Retail Associates provide a welcoming, professional guest experience by helping visitors select merchandise, completing transactions, maintaining attractive displays, and ensuring the sales floor is organized and well stocked. The role contributes to sales goals and key performance indicators while supporting inventory control and loss prevention.

This position is suited to friendly, detail-oriented people who can multitask in a fast-paced, high-traffic environment and work both independently and collaboratively. The schedule is 25 hours per week, with shifts between 7:30 AM–3:30 PM or 3:00 PM–11:00 PM/12:00 AM. The business operates Monday through Sunday, 7:00 AM–12:00 AM. Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasons, is required. This temporary seasonal opportunity offers retail experience at a major New York City destination, with possible consideration for future opportunities based on performance and business needs.

Requirements

• High school diploma or equivalent.
• Friendly, approachable, and customer-service-driven demeanor.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Effective communication and teamwork skills.
• Basic computer proficiency or ability to quickly learn POS systems.
• Professional appearance and adherence to company standards.
• Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasons.

Nice To Haves

• Prior retail or merchandising experience.
• 1–2 years of retail or customer-facing experience.

Responsibilities

• Assist guests with merchandise selection and complete transactions accurately.
• Support sales goals and key performance indicators by engaging guests and taking ownership of performance.
• Maintain attractive signage, displays, and seasonal merchandising.
• Restock and organize inventory and maintain a clean, professional sales floor.
• Operate POS systems and troubleshoot minor issues.
• Support inventory control and loss prevention initiatives.
• Assist with special projects and additional duties as needed.
• Work independently and collaboratively to deliver a high-quality guest experience.

Benefits

• Career growth and opportunities to learn new skills.
• Learning and development opportunities.
• Employee recognition programs.
• Paid time off; temporary employees receive a minimum of 1 hour for every 30 hours worked.
• Employee and client referral bonuses.
• Medical, dental, and vision coverage.
• Health care and dependent care flexible spending accounts and a health savings account.
• Commuter transit and parking pre-tax plans.
• Supplemental life insurance, accident insurance, critical illness insurance, hospital indemnity, and short-term disability.
• Legal program and identity theft protection.
• Pet discounts and pet insurance.
• Group home and auto insurance.
• Employee assistance program.
• Education discounts.
• 401(k) with matching.
• Entertainment discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED