Total Rewards Operations Specialist

IGT, a Nevada Corporation • Spring Valley, NV

5d • Hybrid

About The Position

The Total Rewards Operations Specialist II provides operational support across Compensation, Benefits, incentive programs, and related People & Culture processes. The role helps ensure recurring activities are completed accurately and on time, maintains data integrity across HR systems, prepares reports, and responds to employee and manager inquiries. Compensation and Benefits leadership retain ownership of program design, policies, priorities, and strategic decisions.

This is a hybrid position requiring four days in the office. Candidates must be local to Las Vegas, Nevada; Reno, Nevada; or Zapopan, Mexico.

Requirements

• Bachelor’s degree in Human Resources, Business, Finance, Accounting, or a related field, or an equivalent combination of education and experience.
• 2–4 years of experience in Compensation, Benefits, Total Rewards, HR Operations, HRIS, or a related field.
• Experience handling confidential employee and compensation data and working with HRIS or related administration systems.
• Strong analytical, problem-solving, and communication skills, with close attention to detail.
• Advanced Excel skills, including XLOOKUP, INDEX/MATCH, SUMIFS, pivot tables, and data validation.
• Ability to investigate discrepancies, manage competing priorities, and meet deadlines in a high-volume environment.

Nice To Haves

• Experience supporting compensation planning, merit cycles, incentive programs, salary structures, job codes, or market pricing.
• Experience with benefits administration, payroll interfaces, vendor reconciliations, or employee benefits inquiries.
• Experience with SAP SuccessFactors or similar HR systems, compensation survey data, or global Total Rewards programs.
• Experience using reporting or data visualization tools such as Power BI.
• Experience developing procedures, operational controls, or process documentation.
• CCP, CEBS, or related certification.

Responsibilities

• Support day-to-day Compensation and Benefits operations, annual planning, incentive programs, and other recurring processes.
• Maintain accurate Total Rewards data, documentation, audit trails, and process controls in HR systems.
• Investigate data discrepancies, system issues, and employee or manager questions; coordinate resolution with People & Culture, HRIS, Payroll, Finance, and other partners.
• Track project calendars, status updates, and action items for Total Rewards initiatives.
• Maintain job codes, salary grades and ranges, position setup, and related compensation data in HR systems.
• Support compensation requests and audits, including reviews of jobs, locations, employee assignments, and salary structures.
• Prepare compensation reports and analyses covering salary positioning, compa-ratios, salary changes, and incentive data.
• Assist with compensation cycle preparation, testing, validation, reconciliation, and market pricing.
• Support short-term incentive and bonus programs by validating eligibility, targets, and plan assignments.
• Calculate and reconcile incentive targets, payments, and adjustments; investigate discrepancies across systems and data sources.
• Prepare supporting reports and documentation, and help answer program questions.
• Provide assigned benefits administration support, including maintaining trackers, organizing documentation, preparing materials, and following up on action items.
• Help coordinate annual activities and benefits initiatives, including open enrollment, by tracking schedules, communications, and deliverables.
• Coordinate routine requests with vendors and internal partners; document issues and route complex cases or decisions to Benefits leadership.
• Support Total Rewards processes in HR systems and partner with HRIS on configuration, testing, data validation, and issue resolution.
• Identify process or system gaps and recommend improvements, including automation opportunities.
• Develop and maintain procedures, process documentation, and user guides.
• Build working relationships across Compensation, Benefits, HRIS, Payroll, Finance, Legal, and other teams, and provide timely support during high-volume cycles.

Benefits

• A 401(k) savings plan with company contributions, subject to eligibility requirements.
• Medical insurance, subject to eligibility requirements.
• Dental insurance, subject to eligibility requirements.
• Vision insurance, subject to eligibility requirements.
• Life and disability coverage, subject to eligibility requirements.
• Paid time off.
• Tuition reimbursement, subject to eligibility requirements.
• Wellness programs, subject to eligibility requirements.
• Employees may be eligible for bonus or commission opportunities, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level