Total Rewards Administrative Coordinator

NFM Lending•Glen Burnie, MD

2d•Onsite

About The Position

The Total Rewards/Administrative Coordinator is responsible for providing employees with timely and thorough support for their health and welfare benefit plans. The incumbent will help new hires understand their benefits, ensure accurate enrollment, and conduct audits to maintain compliance and accuracy. Responsibilities include verifying deductions, reviewing claims and prescriptions, and journal entries and reporting. This role also participates in benefits meetings and supports FMLA and COBRA processes, as well as our employee well-being initiatives. Additionally, the incumbent will manage benefits terminations and personal leave requests to ensure a seamless experience for everyone.

Requirements

High School Diploma
Excellent Business Communication Skills
Proficient use of MS Excel, Word, PowerPoint, Outlook
Excellent Problem-Solving Skills and adaptability to change
Detail Oriented and data-driven with the ability to multi-task
Knowledge of payment process methods
Ability to maintain confidentiality
Ability to collaborate and collaborate with teams

Nice To Haves

Associate's degree
2+ years’ employee benefits, and premium and bank account reconciliation experience
1+ years of accounting experience or familiarity with journal entries
Experience using Microsoft Dynamics 365 Business Central and Loan Vision

Responsibilities

Serve as the primary point of contact for employee inquiries related to benefits and leave programs, providing clear, timely, and accurate guidance.
Assist employees with benefits enrollment processes, including new hire onboarding and qualifying life events.
Respond to questions regarding payroll deductions, invoices, and remittances related to employee benefits.
Address and resolve benefits-related issues by researching inquiries and delivering prompt, effective solutions.
Executes departmental administrative duties and projects.
Additional duties as assigned.