Total Rewards Administrative Coordinator

NFM Lending•Linthicum, MD

16h•Onsite

About The Position

The Total Rewards/Administrative Coordinator is responsible for providing employees with timely and thorough support for their health and welfare benefit plans. The incumbent will help new hires understand their benefits, ensure accurate enrollment, and conduct audits to maintain compliance and accuracy. Responsibilities include verifying deductions, reviewing claims and prescriptions, and journal entries and reporting. This role also participates in benefits meetings and supports FMLA and COBRA processes, as well as our employee well-being initiatives. Additionally, the incumbent will assist with managing benefits terminations and personal leave requests to ensure a seamless experience for everyone.

Requirements

High School Diploma.
Excellent Business Communication Skills.
Proficient use of MS Excel, Word, PowerPoint, Outlook.
Excellent Problem-Solving Skills and adaptability to change.
Detail Oriented and data-driven with the ability to multi-task.
Knowledge of payment process methods.
Ability to maintain confidentiality.
Ability to collaborate and collaborate with teams.

Nice To Haves

Associate's degree preferred.
2+ years’ employee benefits, and premium and bank account reconciliation experience preferred.
1+ years of accounting experience or familiarity with journal entries preferred.
Experience using Microsoft Dynamics 365 Business Central and Loan Vision preferred.

Responsibilities

Serve as the primary point of contact for employee inquiries related to benefits and leave programs, providing clear, timely, and accurate guidance.
Assist employees with benefits enrollment processes, including new hire onboarding and qualifying life events.
Respond to questions regarding payroll deductions, invoices, and remittances related to employee benefits.
Address and resolve benefits-related issues by researching inquiries and delivering prompt, effective solutions.
Executes departmental administrative duties and projects.
Additional duties as assigned.